I did not want to leave a bad review but as someone who has happily patroned this business multiple times in the past, I have to be honest about today’s negative experience.
I walked in today, May 8th at around 7:40pm anticipating that I would be able to get a smoothie bowl or smoothie before closing time (8:00pm) just to not even be acknowledged at all…
No “hello”, No “welcome in”, No “Sorry, we won’t be able to service you” literally no greeting at all. In fact, immediately after I walked in, one of the employees decided to turn the lights off. Mind you there was customers in there…
I stood there for until about 7:45 and decided to just leave. As someone who has worked in fast food/customer service, this was disappointing. At the very least, I couldve been acknowledged. I understand how things are but a simple acknowledgement goes a long way. I hope you all invest in better staff & service however, I wont...
Read moreI had a great experience at Nekter Juice Bar in Cedar Hill! The store was clean, the atmosphere was relaxed, and the service really stood out. Leia, one of the team members, was especially kind and helpful, she greeted me with a big smile, patiently walked me through the menu, and made sure my order was perfect.
I tried the Acai Banana Berry Bowl for the first time, and it was incredible—super fresh, not overly sweet, and topped generously with granola and fresh fruit. It was exactly what I needed after a workout. I’ll definetly be...
Read moreThis morning a little after 8:00am I came in for a smoothie for myself and my coworker. I had asked my coworker what she wanted 5 minutes prior but because it wasn’t 9:00am yet, my brain hadn’t retained that info. Thankfully, the woman behind the counter knew my coworkers order. now either she has amazing memory or is a psychic , but either way I was gagged. Thank you for saving my morning. I felt very seen and understood in the smoothie shop this morning. Also, excellent customer service and the smoothies are...
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