Subway — Restaurant in Cedar Park

My husband went in there today with our kids. When they arrived, there was nobody at the counter. There was a sign that said "the bell is broken, please knock on the door". My daughter knocked on the door and was greeted by a young man. My husband proceeded to order the food for them. When he asked for mayo on my sons sandwich, he was told that they were out and would not have any until Saturday. Really??? That is like a BBQ restaurant being out of BBQ sauce. He got their food anyway. Not long after that, another patron walked through the door and proceeded to order 2 meatball subs for her teenage daughters. The guy behind the counter mumbled under his breath "I wouldn't eat that". She said "Excuse me". He told her that the meatballs had not been changed out in a while and he wouldn't eat them. That is absolutely dispicable. If you have food that you are serving that you feel is unfit to eat WHY WOULD YOU STILL HAVE IT OUT TO BE SERVED? My husband ate one of the meatballs as a joke (because honestly, if it were that bad it wouldn't be out... or so we thought). He is now sick and I am praying that lady did not feed those sandwiches to her daughters. This place and those particular employees need to be investigated by the health department. If my husband starts vomiting, you will receive our ER...

Neighbors this is related to the Subway located at corner of West Parker St and HWY 183. Yesterday, Friday Aug 16, at 12:30p, I went in they were finishing rush. There were like 8 customers sitting down eating. One paying the order. The guy making the sandwiches looked at me I told him my order. He went to the back of the store. Some 3 minutes passed. The girl at the register came back I told her “I order a sandwich but the guy went to the back of the store I don’t know whats going on”. The subway guy told me they just finish rush, that I needed to wait, they will serve me but I needed to wait. So I told the guy “I understand, no problem, you should told me that before you disappear on me, thats customer service”. After my statement he started talking loud and said “ mow we are not going to serve you, you need to leave the store”. We started to argue, no bad language, I told him all this could be avoided by you telling me “Sir will get to you asap” or something like that. I told him “I never hire you not even for free as employee, if you can’t handle rush hour at sandwich shop, good luck to you the rest of your life”. I worked many fast foods before and during college. That attitude towards customers is...

I went there today to pick my online order. Ordered two veggie patty sandwich! They didn’t have the patty , I wasn’t called to check if it’s ok to make a sandwich without it. My pick up time was 9:15 but I only went around 10:45 am to pick it up! The subway employee didn’t make my sandwich yet as they didn’t have the patty and wasn’t sure if I want one. So I go pick it up and she asks if she can make it without patty, I said yes and she finished it. At the end I ask her, will I get my difference back as veggie patty is more than delite. She says “no it’s the same price.” I said no it’s not. She was repeating the same. So I had to open my app and show her there is a $1 difference. She says “it’s just a dollar difference” and didn’t give me my money back or store credit or nothing! Yea $1 isn’t much and I can let go but that’s for me to decide not her! That wasn’t nice at all. I am not going back there...