Me and my wife ordered a miso ramen and a shin ramen and were greatly disappointed. First the miso ramen was missing its garlic and wood ear mushrooms, the chashu was chunks not slices and 2 of the chunks were nothing but fat, the ajitama eggs were just hard boiled egg out of the shell, like they cracked the egg and boiled it whole out of the shell till it was hard and turning gray and the veggies were carrot and zucchini sticks and giant slices of white onion like what you would have in a yakisoba dish. Now the shin ramen, was missing the chashu, the nori and the wood ear mushrooms, same nasty hard boiled egg and veggies were the same as the other save mine had kimchi which seemed like it was just boiled napa cabbage. The noodles in both seemed like the were the same as you would get out of top ramen packages.
Reply to your response. Your menu off of your website clearly says you have shin ramen and when I called I was never told that was not an item you served plus the girl on the phone told my wife that it was a seafood ramen. When I called the girl on the phone had to ask a co-worker if your shin ramen had seafood in it and told me after checking that I was right, I then confirmed with her that the shin ramen I was ordering had chashu in it which she replied that it did.
This does not change the fact that both ramen dishes we ordered were in fact made completely wrong as per your websites menu as to what was supposed to be in them. I added a photo of your menu off of your website for reference.
At this point I wish I could give you no stars because either your lying or your employee is to save face. We were never informed of the items we ordered not available in any way and no place would ever "TRY" their best to make something that they didn't offer. They would call back and inform the customer that there was a mistake made and correct it rather...
Read moreUpdate for January 2025 Since I first posted the restaurant has revised their menu and some options, particularly for lunch. But the high quality and delicious food are still the same.
It is still my favorite Sushi / Korean restaurant in the area and I go here frequently.
Summary: I visit this restaurant regularly with my wife. The sushi is always fresh with generous portions. All the menu items I've tried beyond sushi have been delicious as well. I'd recommend this restaurant above any other "Japanese" I've tried in the Austin-area so far!
Atmosphere: It is a relatively narrow restaurant with tables left-right-center. The decorations are appropriate. It would make a good "date" restaurant. The sushi bar has about 5-6 seats. It is family owned and the owners are very friendly.
Sushi: As titled, the sushi has been great every time I've come. Keep in mind this is Austin, if you compare to California it's not going to be the same. Even so I'd highly recommend the salmon and white tuna.
Korean: This is also excellent! I've tried the stone pot bibimbop and you should too. It's a hot clay bowl packed with rice, veggies, meat, and an egg. The rice cooks to the side for a nice browned flavor. Also the sashimi bibimbop which is a multi-item salad with sashimi. The traditional Korean sides are made in house and taste fresh and fantastic. I love the cucumber.
Japanese: The Udon is spot-on. The Yakisoba is very good.
I need to explore the menu more if I can get past my favorites. :)
BTW - just my 2-cents: Below someone rates this a 1-star for a few reasons but primarily for insisting she "did order sushi-C." There is no sushi-C, all the sushi lunch combo-s are L1, L2, etc. So I'm not sure they have the right...
Read moreTerrible service. Waiter kept apologizing for not getting our order right. Then the food took over an hour. We ordered about 4 items. Dumplings, Salmon roll, tempura shrimp, and a dragon roll. Why did it take so long? Then we asked for the check to be split. Part cash and part card. The waitress put it all on the card, 💸. When confronted about the cash portion, she looked confused and then disappeared for fifteen minutes. Umm... the ticket was for $50 and we gave her $20 in CASH for part of it. She came back to us (clearly after thinking it was okay to pocket the money for a tip!!!) and said I did not take it. Have it back...like really??? We approached the owner to correct the bill. She then charged my card twice without even noticing and proceeded to argue that she refunded the correct amount. Finally fed up and truly disappointed, we left. There is more I could type out that was just sketchy and wrong, but this place is just not worth it! 🙅. Save your time and money and visit...
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