I had the exact same experience as a recent reviewer ordering the vegan hash. The main ingredient, or should be, potatoes, was absent. Myself and guest both ordered this, along with two different coffee items. At $10, it's already overpriced. After waiting 15 mins or so, we received a small bowl of mostly spinach, raw, and some sauteed veges underneath, with 3 very skinny slices of avocado. The person with me actually first saw the order and thought they were salads delivered to us by mistake. Who eats a bowl of raw spinach for breakfast? I assumed it would have been sauteed with the other veggies. I had two small bites and couldn't eat it. It was greasy and tasteless, and again, a bowl of almost entirely uncooked raw spinach thrown on top. After an employee, whom I assume to be a manager, stopped to ask us how we were doing, I told her of the issue. She told me they were out of potatoes, but were substituting hash browns and thus just must have forgot. How is a breakfast spot out of potatoes? And why are you still serving this if that's the case? Take it off the menu! She tried diligently to offer a solution. I didn't want nor trust any food items after that. Especially when there is a long line to place an order. Weekends can bring a 30 minute wait according to several signs in the business, and after 10 mins of being online to place the order, another 10 to get the (terrible) coffee, and then the food close to 10 mins after that, I wasn't waiting for more poor quality food from the kitchen. She then offered me a cookie. No joke. One, I can't have gluten nor eggs, which I told her. Two, 10 bucks for a bowl of spinach and you think a cookie will solve the problem? Again, she did try very hard and was very much trying to resolve the issue. She eventually gave in and said she would give us our money back for the food. Which I happily accepted. I hate wasting food, but I really could not eat it. I didn't even mention the horrible coffee. As a previous reviewer mentioned, it tasted like something akin to celery. I kept remarking, this doesn't even taste like coffee. It was the strangest thing. It was espresso based drink with milk, no sugar or syrups. Should have had a stronger, roasty coffee flavor. It literally did not even taste like coffee. And the milk, which was supposed to be half and half, also tasted like nothing. No smell or taste of even 2%. Very very strange. I drank it, hoping the caffeine would help me wake up a bit if nothing else. As a business that is coffee-focused, and in the freaking name, you'd think they'd at least be able to get this part right! We got our money back for the food, which I appreciated and didn't even request. The coffee I can't forgive. I will never ever return. I don't know how a place like this stays afloat and as busy as it was. No doubt they will blame the pandemic, being short staffed, or whatever else. But I think it's time to put out that CLOSED sign, permanently. This place is a total joke and should not be open for business. I've had some rough hotel coffee, and even the random terrible coffee at Starbucks. But this by far was the worst cup of "coffee" I have ever been served. To call it pond water is sincerely not an exaggeration. The multiple trips to the bathroom after coming home confirms that.