Burger King — Restaurant in Cedar Rapids

Just moved back to this area after 4 years. Have visited numerous restaurants on this side of town. Every other one I visited was being run by a bunch of teens more concerned with chatting and having fun then helping customers or being bothered to make orders remotely correctly, then i was hit with massive attitude when i complained my order was completely wrong.

NOT HERE!!!!!!

While there are teens working here, they are motivated to do a good job and provide excellent customer service!!!! After eating here for a few day’s straight with zero problems and perfect orders, they did make a minor mistake and mixed up my order with another. But when i called, they admitted they had given me the wrong order on accident and remembered doing so close to an hr after the fact before i could finish explaining what was wrong!! They were very apologetic, offered numerous ways to remedy the issue, and were very apologetic again once i returned to get my correct order and gave me another fry for the trouble!!

This is how a fast food restaurant should operate, nice caring staff that are genuinely sorry and embarrassed they made a mistake. I will continue going here for...

This place is disgusting. They don't wear gloves when they handle your food. They are literally sticking their BARE hands in the food. The girl said she washed her hands and we did not see her wash her hand. DISGUSTING. In front of us, she stuck her hands in the fryer to grab fries twice and didn't even care that we saw her do it. Her excuse? She washed her hands. The manager refunded the money and was offended that we did not want to take their food. I hope I'm posting on the blair ferry location, this happened Saturday December 11th 2021 between 4:30pm and 5:05pm. Check your cameras please. That's so gross. Please don't eat at this location. If you want Burger King just go to any of the other ones. They use gloves and don't stick their nasty hands in the fryer. On top of that, it was the cashier that was sticking her bare hands in the fryer after handling our card and idk how many other cards or cash....

Wow, get ready for a wait. They were painfully slow.they had over 5 people working that we could see. It took 20 min from the time we ordered till we got our food. It was a small order. No explanation. When we went to check to make sure we had everything, the fries were upside down in the bag! We looked at the package of frise and they were not the larger we ordered. So frustrating. Food was good but if i wanted to wait that long I would go to a sit down restaurant. The person who took our order was lippy and impatient. They just seem to want to socialize with each other. After the manager gave a direction she walked to the back of the house. One of the employees mocked her and degraded the experience further. I don't care ware you work you respect you up line. It...