Casa Las Glorias — Restaurant in Cedar Rapids

My family and I dined at Casa La Gloria yesterday evening to celebration for my birthday. And from the time we were seated we had a horrible experience that continued once we left the restaurant. Let me tell you about our experience. (1) We were seated at a table that had dirty seats. When I asked the hosts to wipe the seats off she did so with her hand and missed the quite a bit of crumbs. I had to re-clean them. (2) My husband ordered a drink and asked the bartender to take some of the ice out and was told flat out told no. We asked to speak to the manager and explained how rude the bartender was and she stated she would handle it. (3) My husband ordered one of his burrito without pork and was giving pork. We don't eat pork. He can't eat pork because It makes him sick. He at half the burrito before realization it was pork. It was swooped out when we brought it to their attention. (4). 20 mins into our meal my son had to rush to the bathroom. He was complaining of stomach pain. Which he didn't have prior to visiting Casa La Glories. On our way out my husband said he was experiencing stomach pains. (5). We had to stop on our way home to so my son could use the bathroom again. Than once we got home he went a few more times. And my husband also had to rush to the bathroom several times through out the night throwing up and with diarrhea.

I choose Casa La Glories because I thought it would be a great place to spend my birthday dinner and left highly disappointed. The manager gave us a $10 off discount from our meal. However, giving the horrible tonight continuing after we left. $10 dollars is not good enough our whole meal should have been compensated. I am not asking to return to Casa La Glories my main purpose is to bring this to your attention. If you care about your establishments you should have a conversation/ coach your team members do to better. I would like to say our waiter Collin was great. He was very apologetic and understanding and nothing that happened had to...

I will never eat at this place again I've told plenty others not to as well‼️It was my sons birthday and he chose this place so the five of us went.The waitress had on very short shorts on and a T shirt with tattoos showing all over her arms and legs(very unprofessional)I wasn't sure if she was a waitress when she came to our table and she definitely didn't introduce herself.She took 5 orders without writing them down in which she should have because we were missing some things when our food finally came out.My grandsons burger was so burnt that it looked like a black hockey puck.One of my sons order of wings were dry and hard with all sauces on the side and the sauces tasted horrible.My other sons food(the birthday boy)was not satisfying his steak on his tacos came in long strips making it hard to chew.My granddaughter complained that her beans were dry.She took the wings and burger off our bill.So I open the tortillas that was wrapped in foil that came with my meal and they,in plain sight,were moldy.I at this point had already called her back to our table 3 times with complaints so this was #4.She brought out more shells and they tasted moldy so I had everyone including her to smell them and they agreed.At this point all appetites were lost and we asked for Togo boxes still not receiving my 3rd set of tortillas so I gave my food back and asked for my food to be taken off the bill.For me to have called her over to our table 6 times not happy with anything at all my bill should have been cleared especially since I could have gotten sick off of moldy food.I have been here a few times before and have always had to complain about the food but never this freaking bad‼️‼️‼️‼️I don't want to even drive past this place ever again ‼️‼️‼️ They should be...

This is my celebration spot! Food portions are large and delicious, staff is always friendly and attentive great spirited and always a pleasure to speak to!

I’d like to redact my star rating and experience. My dad is in from out of town! We knew the perfect spot!

Manager was seating us asked for a bigger booth and he said that’s for a table for 6.. so now we get to sit elbow to elbow..

I would like to give this service 5/19 at 1:35pm a 0-

Let’s start with my waitress- we asked for a couple minutes she came back 10 minutes later with chips and gone again for ten minutes..

NO ONE asked how our meal was.. the table next to us was served properly. I used to be a server and the table manners of the manager and my server sucked.. all of them were chatting at the host stand every single time my dad walked by, my husband .. I asked the bartender to send the manager to my table.

He apologized for not swinging by to check, complaint about my dads meal.. he was defensive and rude and continued to make excuses.

Then as we are leaving they are all up there giggling and just have such a good time..

This issue starts with the manager. We...