Papa Johns Pizza — Restaurant in Center Township

I wish I didn't have to leave a review, but I definitely think it's important to make buyers aware or should I say "BUYERS BEWARE" of what they could expect to see from this location. We ordered an epic stuffed crust pizza with a cinnamon pull apart dessert. However, instead of receiving the cinnamon pull apart, we randomly received a brownie dessert. We understood that mistakes do happen; we called the crown point location to info them of the mix up on our order The manager informed us that they are out of what we ordered, they are busy, and they do not refund or replace single items. We asked why we were not notified that this order was out. They again stated "we are too busy and it is what is and we get what we get." We began trying to explain that this is something we would have not ordered because someone in our party is allergic to chocolate. We couldn't get that far in the conversation, because the manager at the store decided to stop responding, then hung up on us. So BUYER BEWARE that they will not care what you ordered, and will give you whatever they decide or think you should eat. It is sad to see that customer service has...

Place was extremely filthy inside. Not a single person working in there knows how to greet anyone that comes up to the counter they completely ignore you. Obviously they try keeping their times down or something because you get notifications your pizza is done and ready for pickup then you walk in and get told it's just coming out of the oven once you get someone's attention that is. After that you wait at least 20 more minutes. Then you see one of the workers standing out front smoking and then he comes inside and starts touching food. No washing of his hands or gloves nothing. If there's even a manger in there they don't know what they're doing. The delivery driver shouldn't be boxing up and handling food . If you ask me this place should have been closed down instead of the local pizza hut. Food sat so long that it was ice cold when I...

When I walked in every employee stared at me but not one person smiled or even said hello. I walked up the counter & nothing was said. All I ask for is a "how can I help you?" The expressionless cashier very quietly told me my due amount (it's pretty noisy in there with all the machines - you have to speak up) slowly counted the money and slowly handed me my change. He turned around to get my order and handed it off. Still no words exchanged. I thanked him and I was not even given a nod. No you're welcome no goodbye. The pizza is good typical papa johns pizza. The customer service is AWFUL. I wont be ordering from this location again. Id rather drive 15 extra minutes for...