Will never give them my business again! Ordered the combo plate with duck and mentioned to the guy that chops the meats that last 2 times we only received skin and bones and that if I could get cuts that have meat on them. He simply said that duck is only skin and bones! I quickly called him on his B.S. as the following order also had cuts of duck and the pieces he prepared for that order clearly had some cuts with decent meat on them. I took the pieces shown in photo to prove a point and showed it to him. To which he kept repeating- duck is mostly skin and bones! That was when I asked for a supervisor or a manager so that I could complain to with regards to not only the food, but the horrible customer service. All 3 of the staff that I asked about speaking to the manager were dismissive and could care less. Seems to be the common theme among several Chinese restaurants that I have come across along Buford Highway. They’re good at taking your money, but short on delivering in terms of customer service. Should have read some other 1 star reviews before coming back to this place. Hope others who may have experienced similar poor C.S. review them until they don’t have any customers...
Read moreI had an incredibly disappointing experience at this place. One very thin female staff member was shockingly rude and unprofessional. I simply asked to purchase a fresh roast duck, but she insisted on giving me an old one that looked like it had been sitting there for a while. When I told her politely that I wanted a freshly made one instead, she got visibly annoyed and told me she wouldn’t sell it to me at all.
I couldn’t believe her attitude — I was a paying customer just trying to get what I asked for, and she acted like I was causing trouble for no reason. Her tone was aggressive and dismissive, and she made no effort to help or offer any alternative. The entire interaction left me feeling disrespected and frustrated.
Customer service like this is completely unacceptable. If a business refuses to treat its customers with basic courtesy and respect, then it doesn’t deserve their business. I won’t be returning, and I definitely don’t recommend this...
Read moreDelicious dim sum (and various other Chinese dishes) is what this restaurant offers. My family and I were very pleased with the dim sum dishes here — everything was hot & flavorful, plus the portions of some of the dishes were huge (eg. the shumai). Also, there was a stand selling fresh sugarcane juice right outside (at least on the Saturday afternoon we went) from which we bought a few cups and brought inside to enjoy with our food. Inside is counter-style service where you order with the cashier, find a table, and then grab your order once your number is called. The service isn’t that great, but who goes to these types of restaurants expecting 5-star service anyway?? Finally, prices weren’t listed on the menus, which is not appropriate and needs to be addressed asap. Overall, it’s an easy recommendation for those looking for a no-frills food place with...
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