Mint Chinese & Thai Cuisine — Restaurant in Chamblee

Update: After calling the restaurant to figure out the overcharge to my card, I was told they hadn’t overcharged me. When I told them I had the receipt, their story suddenly changed. After simply asking if there was a way to get my money back, I was interrogated by the owner about my order, the tip amount, and the discount. I was insulted and humiliated by him, when I simply wanted to know why I had been overcharged. The conversation ended with the owner telling me to never order from this restaurant again. Don’t worry, I won’t.

I didn't want to leave a review for this place, because everyone is human and makes mistakes. Unfortunately, this place has given me a reason to post a bad review.

Long story short: After an extremely late delivery, a chaotic delivery experience, and tasteless food, I was mysteriously upcharged $5. Mint in not worth the hassle.

A few days ago I received a menu in the mail with a 15% off promotion, so I decided to give this place a try. After reading mixed reviews, I was hesitant, but decided to give Mint the benefit of the doubt. I ordered two popular items - the salt and pepper calamari, and the masaman curry - for delivery. I called in, placed my order, and gave the person my address. When they repeated my address to me, I realized it was wrong, so I corrected the address, and confirmed the correct address with them. I then gave them the code needed in order to enter the apartment complex that I live in. After confirming these details and my order, I was told me food would arrive in 35 minutes.

An hour later, I still didn't have my food. The apartments that I live in can be a little hard to find, and with my 15% discount I didn't want to make too much of a fuss. I decided to wait a little longer. After another 20 minutes with no sign of my food, I decided to call the restaurant. When I asked about my food I was told that my food was "no longer in the kitchen, so it would be there soon". I asked how much longer, because the food was already 45 minutes late. That's when - who I assume is - the manager was put on the phone. When I told him my order, he told me to driver had left, 15 minutes ago and would be there soon. He then read me my address, which I recognized as the wrong address that I had corrected when I originally called in my order. I told him this, and he frantically hung up the phone to call the driver.

15 minutes after calling Mint, I got a call from the delivery driver. He was in my apartment complex, and couldn't find my apartment. This happens all the time, and I told him how to find my apartment from his location. He didn't respond to my directions, but stayed on the phone. After some silence, I asked if he needed clarification on any directions. He said he did, so I gave him more detailed directions. Again, he stayed on the phone, but didn't say anything. I asked if he was having any luck, and he told me his new location. Realizing he was within walking distance, I told him exactly how to get to my apartment. Over the phone I heard him get out of the car and start walking, but he wasn't saying anything. After some silence I assumed he knew where he was going, and told him I would see him soon. I hung up the phone with him. About 10 minutes later (from a 3 minute walk) he was at my door.

When I finally started to eat, I realized that the calamari was chewy, and the masaman curry tasted very bland. However, the tasteless food and the chaotic experience is not what made me write this bad review.

Today I was checking the charges on my bank statement and noticed a charge that seemed strange. Looking at it more closely I realized the charge was for Mint, but was $5 higher than the price on my copy of the receipt. Even with delivery and tip, the charge should not be as high as it is.

In my opinion, Mint is not...

Mint has some of the most delicious Thai and Chinese cuisine that I have ever tasted. However, the cook is not very cognizant of allergens and dietary restrictions. I have had two negative experiences within a weeks span where I specially ordered my food without certain ingredients only to find them embedded in my food. I live a very strict vegan lifestyle that restricts me from eating any meat, dairy, and honey. The first incident, I ordered the Thai Basil Fried Rice without eggs. When I arrived at work, I open my food only to see abundance of eggs in my rice. Since I understand that mistakes happen, I called and the manager was very cooperative in correctly replacing my order sans the eggs. Less than a week later, today, I ordered the Hot and Spicy fried rice with mixed vegetables and no eggs. While I did not find eggs in my food this time, I sporadically found chopped pieces of chicken in my rice. While I understand that it may have been a careless mistake, cross contamination is dangerous and I was not able to eat my food due there being meat in it. I will not be patronizing Mint Chinese and Thai Cuisine moving forward due to the fact that I can't trust them to honor my food request. I am not encouraging anyone to stop eating at Mint, but rather cautioning you to be careful if you have any dietary...

I have ordered from this place a few times in the past. After looking over Door Dash and Uber Eats options (this restaurant was listed on both), I decided to call the restaurant to place my order. Because it's such a small order, I would rather the restaurant not be charged fees if they can deliver themselves. I called and the gentleman on the phone told me that he was extremely busy and asked if I could come in. Unfortunately, I could not. I told him that I didn't mind waiting. I understand that a lot of restaurants are dealing with staffing issues. He said ok and that he promised to do the best that he could. I am definitely ok with that! I placed my order and left a tip for the driver. The gentleman again asked that I be patient. Before hanging up, I let the gentleman know to please have the driver leave my food at the door as I have Covid. He was very sympathetic. He thanked me for my business and said good night. 15mins later there was a knock at the door. My food had arrived piping hot! Thank you so much! I really...