We came in after a show at the recommendation of someone we met. We arenât local and we wanted something to eat. It was around 11:30pm. We understood the kitchen closed at midnight so we kept it simple. We ordered two chicken quesadillas, when we finally got served (we sat at the bar and there were 3 bartenders and 2 bar backs). It took 25 minutes to get the quesadillas and they werenât cooked to order, they were loaded with fried onions, the plates were dirty. The female bartender finally asked for our order after 15 minutes of ignoring (we were the wrong the gender, she was happy to help the men). My friend ordered a White Russian. The bartender filled half a rocks glass that was actually broken. Then didnât even slide it to her, just left it sitting on the rail. The male bartender remade it for her in a new glass when my friend reported it was broken. He at least filled the glass a little more. I ordered a carbliss and despite there being a variety of flavors she just brought me cranberry, never asked what flavor I wanted. They never checked on us or asked if we wanted another drink. Seriously the worst service ever. And the quesadillas sucked. This happened 10/4/24. 0/10 I would never go back. Both my friend and I have worked in the restaurant business. This is not how you...
   Read moreHad a horrible experience on 3/29 at 8:30pm. Went in to get some food before a concert, ordered food and no alcohol so no need to check ID. After ordering we took a seat. A minute or so later an employee approached our table of 5 and asked for ID's. He ONLY checked mine and nobody else at the table (everyone else was drinking alcohol and much younger than myself) then took it away to the manager. He then came back and told me to get out (reminder - I wasn't drinking alcohol). I refused and asked for my ID back. The employee wouldn't give my ID back, so I took it up with the manager. The manager repeated over and over that my ID was a fake without providing a shred of proof. I have valid Wisconsin DL. The manager continued to illegally withhold my ID. He did not ask for any alternative forms of identification and refused to give any reason why. I called the police. After the police checked my ID and my alternate forms of identification my ID was returned to me without any problems. The manager refused to look at me or even apologize for wasting an hour of my time. I STRONGLY recommend steering clear of this establishment so the same doesn't...
   Read moreGreat drinks! Highly recco the Girl Scout cookie shot (Baileyâs, mint liquor, and vodka). Best shot I have EVER had.
Service provided to the customers could use some work. Post iConverge, a few of the grad students gathered there. We werenât being belligerent or rude. Some young blonde dude was working the night I was there (the evening of 9/11). He was super dismissive and rude. I asked to purchase a tee and he asked if I could wait until closing. He clearly wasnât busy. He just didnât want to do the work. I then asked if they were selling food. He then replied âthe kitchen closed at 12am!â
Iâm sorry, umm was I supposed to know that, as an out of towner?
The staff needs to be trained to communicate and serve professionals over the age of 30+ (or humans, in general) way better. Weâre not some annoying, drunk, college aged kids that are being ignorant and rude. I expect to be treated with respect, if Iâm treating you with...
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