Today, (03/13/2016) my father and my mother and I went to eat at This Burger King Restaurant, located at 517 Sheldon Rd, Channelview, Tx 77530. Well, when we got there, we told the cashier what we wanted to get using a coupon. We told him specifically that we didn't want "SALT" in our French Fries. And we also asked for a Grilled Chicken Salad.
Anyway, when the food was ready, there was missing one French Fri and they have put SALT. So, my dad went to tell them about it. Also, he asked for "Croutons" for my mom's salad. So, when "ISMAEL" one of the clerk that takes orders to go actually came to our table and start telling my dad that he likes to put on a "show". So, my dad responded to him that we come here to spend our money, so we deserve to be treated right and with a good service. So, I can't believe this stupid idiot name ISMAEL had the nerve to come to our table and tell us that. I told him that if he didn't want to be criticized, then he needs to provide a better service to paying customer. Also, the SALAD was horrible, it tasted like crap. My mom said that it was a NASTY TASTEFUL SALAD.
I just can't believe that this guy "ISMAEL" came to our table and ridiculed my dad with his slander accusations. Wow, with people like this working for Burger King, I am NOT looking forward to returning to this particular restaurant NEVER again. Me and my entire family. I will inform my friends and the social media about this incident. Furthermore, Ismael was very unprofessional and very disrespectful to my dad and us.
Is it Burger King "MISSION STATEMENT" to prepare and sell quick service fast food to fulfill our guest needs more "ACCURATELY" and "COURTEOUSLY"?
We definitely did NOT get Burger King" Mission Statement. Instead, we got a STUPID IDIOT (ISMAEL) who obviously doesn't know the importance of Burger King's "Mission Statement".
Just as they have the right to refused service to anyone, we have the right to NOT go back and express our concerns and feelings toward this individual who gave this Fast Food Burger King a bad reputation.
So, in conclusion, We will NOT come back in here and we will continue to inform the social media about his disrespectful arrogant...
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