Popeyes Louisiana Kitchen — Restaurant in Texas

Disgusting food. I’ve had other Popeyes with juicy tasty food and nice customer service. This one is so ghetto and they do not care about satisfaction. They just work there bc it’s the best they could get. The chicken was super dry, burnt parts, cold, stale, there was barely any meat inside and this really sucked bc I drove 5 hrs and it was night time my stomach was growling and my dog was also hungry and she also didn’t even like this dry nasty chicken. I didn’t think about calling the place bc it was 10pm and I was ready to sleep but I did take some pictures. Now I ain’t gonna lie I didn’t take good pictures bc I was just disappointed and tired but the next day I came they said nothing could be done bc I didn’t call last night and I didn’t bring the chicken with me. Why would I bring a chicken from last night? But the manager was so sassy. She approached right away defensively not kneoing her job is to service. I just left and told them that their chicken is really nasty so that maybe they can double check themselves for other customer’s experience but the responsive I got was a “ok” with a hand and half smile (sass). I also got charged $3 extra on the chicken. Never had this issue with Popeyes in nicer...

You fire a woman held at gun point because she wouldn't pay back the money she almost lost her life behind???? Have you ever heard of Karma?? If not trust me you and whoever made the decision to fire that poor woman are about to become real familiar with it...What was she supposed to do fight an armed man to keep money that doesn't even belong to her???? Hell if she's going to be held that responsible for the money in those registers she should be allowed to pocket a percentage of it as she sees fit. You people are wrong on all levels....You need to hold a press conference and explain to the world what this lady's was supposed to do in this situation because I've worked at a few fast food places KFC being one of them and the #1 rule during a robbery WAS ALWAYS DONT REFUSE THEM AND GIVE THEM WHATEVER THEY DEMAND BECAUSE YOUR LIFE IS WORTH MORE THAN A FEW MEASLY DOLLARS......... Please explain to the world why this lady was fired. I want to hear it from the president of this chain....And by the way I'LL NEVER EAT AT ANOTHER POPEYS UNTIL SHE GETS HER JOB BACK NOR...

Every single time I come to this location something is always missing, they never get the order right. Yesterday I order a big family meal with 3 sides, 1 apple pie. I waited a long time for my order, when they finally gave me my order they said everything was in there, I asked the lady “is my apple pie in there” , she looked and it wasn’t so I had to wait additional 5 more minutes!!! I had my sister and nephews waiting outside in the car which was very frustrating to make them wait so long! I still trusted them, arrived home and one of my sides was missing! An order of large fries!! This is insane how every single time my order is incorrect, in the passed I’ve got home without biscuits! Without biscuits really?!!!!! I have order extra gravy in the passed and I come home without extra gravy!! Or the wrong pie! I keep going because is by my house but last night was the last time I ever go to this location!! They don’t care for you! The chicken pieces are very small as well compared to other locations! They need to get this...