Zeppe's Pizzeria — Restaurant in Chardon

⭐️⭐️⭐️⭐️⭐️ Outstanding Food & Service at Zeppes!

Here’s your review rewritten as a complimentary letter:

To the Team at Zeppye’s,

I wanted to take a moment to let you know how much we enjoy your food and service. Tonight, we again, had the chicken tenders and french fries, and they were absolutely delicious! The chicken tenders had a perfectly crispy coating with a moist and tender inside, and the fries were hot, crispy, and seasoned just right. It’s quickly become our go-to meal at Zeppye’s.

From time to time, we also order your pizza, and it never disappoints — it’s just as delicious as everything else on your menu.

I also want to compliment your staff — whether it’s the team in the store when I pick up an order or the drivers who deliver it, Steve in particular, but everyone is always friendly, courteous, and personable. Their kindness and professionalism make every experience with Zeppye’s even better.

Thank you for consistently providing great food and outstanding service. It’s always a pleasure ordering from you!

Warm...

I've ordered from this location a few times. The last time, my order was made wrong. I called and spoke to Greg and yes he tried to make it better but his excuse was ridiculous. I ordered the spinach salad with chicken and it was missing half the toppings. When I spoke to Greg, he stated he made the salad and knew he made it wrong but was really busy. Today I called to use my credit for the last mess up and again, my salad was made wrong and when my friend picked up the order, she was given a different total than I was when I spoke to Greg and placed the order. I called to figure out the problem and again was told they were very busy and then I was placed on hold for well longer than I should have been. Greg got back on the phone to tell me he could give me a credit and that's the best he could do and then preceded to hang up on me. This behavior is very unprofessional and I don't want a credit because I won't order again. There are many places with better customer service skills and food than...

Staying at the hospital with our newborn and we were starving for pizza so I had to venture out. First time ever in this establishment and I have to say I am undoubtedly impressed and satisfied beyond my expectations. I ordered a large stuffed crust and it looks and taste phenomenal. Then I also enjoyed some of the hot honey brussel sprouts and yes they were amazing ( if you don't like the hot get the sauce on the side) none the less I am impressed. Next up were the garlic twist and I have to say I wasn't disappointed one bit. Mike and the workers had great energy to add to the overall experience and if I come back to this area they will be my first choice. Thank you to those that made the food and Mike for the hospitality and talk.

Also note the review doesn't allow me to recommend the brussel sprouts but I do...