Papa Johns Pizza — Restaurant in Charleston

My dad has been a manager here for years. He has always talked about taking care of his customers and making his pizzas fast, but at the same time making a good looking pizza and giving the customers a pizza they'll come back for. All the managers at Kanawha City Papa Johns share these same values. All the employees feed off the values of the managers and everyone effectively works as a team and communicates with one another to ensure the pizzas are made right, made quick and are in the order they were ordered with no corners cut. A friendly environment in which all the crew members work hard, and have a good time. Most of the instore crew members are cross trained which means they can work several positions efficiently, so one employee is not doing all the work. I know all of this, because like I stated above my dad is a manager at K.C. Papa Johns and has 22 years experience with the company and I have been a instore crew member here for about three months. With the excellent training the managers and crew members have provided me I have learned a lot, but I remind myself everytime I work I have a lot more to learn. I can let everyone know who orders from Kanawha City Papa Johns that your pizzas are made with complete care and love and are making your pizzas to the best of our ability and and getting your food to you as quick as we possibly can. Order at Kanawha City Papa Johns, you won't be disappointed. "Better Ingredients, Better Pizza,...

A loyal customer that has spent probably close to a thousand dollars ordering from this location this year If not more, no longer, though. I was told I would be getting a refund on something that I ordered but did not order. I used a promo code expecting it to automatically put the toppings on the pizza for me, but apparently, the app doesn’t do that, so they sent me a cheese pizza, I mean, someone who uses a promo code to get the opposite of what the code was for. I was told my money would be refunded, and this is the second time that promise has been made at this location after, back in the early summer of 2019, they sent two pizzas to my house that looked like a sheet of coal on the bottom. It's sad that I’ve ordered enough here this year to have used a lot of the rewards cash, but this location is the worst I’ve ever dealt with. I travel the state, and my company orders a lot from them. I’ll be taking my complaint...

My pizza is an order delivered by DoorDash. The delivery was good. The pizza is just okay. Shaqaroni with banana peppers. There was an option for regular cook or well done. I chose the well. It was still very very soft. I thought maybe it would give it more chew. The banana peppers were just dried skin with out any pepper remaining. The bottom of the pizza was black. Didn’t really taste burnt but dark black. The commercial shows pepperoni on top of the cheese. The cheese was on top of the pepperoni. Peppers were on top. Shaq says the toppings go all the way to the edge. Pretty good on this version. Check out the pic. Anyway this was convenient for a delivery and just okay. Papa John’s should think about refitting there shops with a conventional slate oven. Shaq if you see this tell them to get real ovens. And it wasn’t cut on any slice...