Sitar of India — Restaurant in Charleston

Our experience was very different from most reviews here. We ordered food on phone to be delivered to our hotel, a walking distance from the restaurant. The owner charged our card for the amount of $146.19 on our credit card which was successfully run on our credit card because I got a text notification on my Apple Watch confirming the transaction. The owner however claimed that the transaction did not go through & he had to void it ( how do you void a transaction that did not go through!). A few minutes later there was a second charge on my credit card for the same amount and when I called the owner he claimed that the transaction did not go through & he voided it again but my online CC statement showed that the fellow ran the CC twice for the same amount and both of them were approved (on next day the charges are still there). Now, the guy was delivering the food & he wanted to take my card with him to his restaurant to physically run the card which I had to refuse & offer to pay cash. I called my credit card company & they confirmed that both the transactions were approved and I put the credit card company on speaker phone to have the CC company rep tell the owner what he had done. There was no reason for him to void it and then for him to run the card again & void it (void was not reflected on my statement, just the two charges). Now, the guy was telling me that he is a businessman & he knows what he is doing!!! I paid the guy cash because I did not want him to drive away with my card as he wanted to do (crazy). If all this was not bad enough, there was more to come. Lamb curry had only two pieces of ‘fatty meat’ in it & rest only sauce. The saag paneer had only saag but hardly any paneer. The naan was badly baked (partially raw). It appears the fellow grabbed whatever leftover he could from his buffet and brought it to us. I felt cheated & disrespected. Overall, it was a terrible experience and I wish I could give given this review a zero. Now, I have to keep track of my credit card to make sure there are no more unauthorized charges on my credit card down the road. I would suggest to avoid this restaurant because my experience tells me that the owner is not there to provide value to his customers but provide substandard food, pick their pocket and as a result...

I had high hopes for this place. I'm so sadly disappointed. First off I added up everything I got according to the prices on their website and my order should have been $55.21 before tax. Somehow my husband paid $70 when he went to pick it up. Second, the food was not made correctly. Different entrees were spicy when they shouldn't have been. It was so spicy that I couldn't enjoy it. My shrimp Do Piazo was very spicy and I couldn't eat it. The fish pakoras were dry and again, couldn't eat them. The vegetable pakoras were weird and not what I expected, also very spicy. My husband got the lamb curry and he wasn't a fan of it, he said it was OK. It was super expensive and just a complete waste of money. I'm not sure if it was because we ordered the food an hour before closing or what. I also had questions about the menu and the woman I spoke to didn't understand me and I think she was confused upon taking my order. I repeated that I didn't want spicy and she assured me that it would be mild. By the time my husband got home and we tried the food, the restaurant had closed and I couldn't call. I'm hoping we can come to a resolution and figure out why the price was so high. They never gave him a receipt either so we...

Walked in based on google reviews on a long road trip from VA to OH because we eat at North Indian restaurants all across the country. Parking was hard because of a festival across the street. Had to make 2-3 rounds around the block to find a space.

Didn't have Masala Tea (Was told it takes too long to make on the weekend). The Lassi and Mango Lassi were watered down and had a funky after taste. Vegetable Pakora appetizer was bad... outside was overdone and inside was raw (fry oil was too hot). Malai Kofta was kofta balls in a generic red sauce. No Malai (Cream) on top. This is the only thing my family finished. Garlic Nan was looked store bought, warmed up and garlic paste smeared on top. No one ate this. Vegetable Biryani has overcooked potatoes, undercooked onions (almost raw) and the masala and rice were not even mixed well. Had chunks of white rice all through the Biriyani. Pooris were ok for a hungry child.

We ate only vegetarian food. They seem to have a large following in the town with couple of large tables full. Hope their meat dishes were better than what we...