Subway — Restaurant in Charleston

I didn't think it would be possible to upset someone over ordering ahead of time when the company offers it. Not to mention show up a little later than the time it said it would be ready and they act as if you are inconveniencing them. The older gentleman wasn't very nice to the customers. I sat back and waited and watched as people came in the door. NOT ONLY WAS HE RUDE TO THE CUSTOMERS HE WAS HORRIBLE TO THE EMPLOYEE THAT WAS WORKING WITH HIM. It was sad. The dud e was trying his best and the older gentleman was getting an attitude with everyone. People would go to say what they wanted on their sandwich and he was interrupt them and say "What else?" With such a horrible attitude. I couldn't believe people were sticking around. I wouldn't have but I had already paid for my meal and was waiting on my cup for my drink. (I know a cup?!? They should have gave it to me at check out right?!?) Needless to say I was there after my order should have been done. (12:30 noon) I showed up at 12:38 and didn't get to leave for 26 min!!! Won't be going back...

I usually go to this subway for the good customer service. However the past two trips where by far the worst I’ve ever seen. The first time they were busy like most decent places to eat. They had a very poor attitude and acted like I burdened them. This time takes the cake. I drove around the building to hit the drive through. I could see the lot was empty. I get to the order screen the guy said give me a few minutes. No big deal. 3 minutes later he said sorry I just had a big family walk in and was going to take their order ahead of mine. That is absolutely Ridiculous. I was there clearly ahead of them and if I had time to go in I would. The drive though is a place for fast service to avoid going in for a sit down. Two times in two weeks is enough for me. Lost a customer that has came for 16 years. People really need to evaluate their employees these days and teach them respect and how...

My sandwich was good but the girl who took my order was looking down at her phone the whole time & stalled to answer my question about if they had sunflower crunch bread. Then after she made my sub she went back to her phone and didn’t pay attention to me so I double checked my receipt to make sure that I actually did order a drink then finally she went back and got be a drink cup after I just stood there waiting. She’s still on her phone now as I type this from the...