Benny Pennello's — Restaurant in Charlotte

After reading the replies from the owner on other reviews it makes sense why the young girls in the shop are so rude. I came in to get some slices for me and some of my coworkers in town for an event, when I got in line not only did I realize the girls weren’t wearing gloves. They were touching their faces and hair and then putting their hands on the pizza. 99% sanitation needs to be reevaluated. Once I finally got to order, I asked if they sold whole pizzas (their menu appears they do) however I was rudely told I could only order 4 slices at a time and if I wanted more I would have to go to the back of the line so “Other people could have pizza”. The pizzas they were constantly rotating in and out of the ovens. I had to get back in line for 2 additional slices, and the rest of my pizza ended up being cold. I understand selling only by the slice, THEYRE HUGE! But I feel like limiting the amount of slices a person can get is such a bad customer service/business model. Acting like people don’t got people to feed.

If you heed the terrible customer service and obviously lacking ownership… the pizza is pretty good (could be cooked a little longer but the employees are more worried about dancing around and changing the music in the shop). The place isn’t bad for a last resort after going to the bars when nothing is open, the customer service just really left a poor taste in my mouth (the pizza did not)

Update: After reading further reviews you can buy a whole pie. So now my question is, why is the staff lying to customers? I had to go to the back of the line when I could have gotten all my...

EDIT: Came back the second time, and it was great!! The red pepper pizza was so good. Changing to 5 stars!

Benny’s has a very unique style of pizza. Huge. Just huge. I like how they created a pizza of this size, showcasing their creativity and commitment to uniqueness. But, this overshadows one thing that most reviews don’t mention a lot. The taste.

The taste of the pizza is, well average at most. This could be because I didn’t order a meat pizza because I don’t eat meat. The veggie and the cheese were just “okay.” They were generous with the toppings, like very generous, the amount was insane. But I expected that at around $6-7 a slice. The crust was excellent, very crunchy, but got chewy after 15-20 minutes.

Now, what lacked. The sauce. It felt flavorless, I didn’t taste that pizza sauce flavor that I do at almost every other pizza place. The cheese. I’m not too sure what cheese they use but it seemed very cheap or old. No stretch and once again, no taste in the cheese. The type of cheese used on the veggie pizza was different so there wasn’t much grease on that, but the cheese pizza had so much grease that it kinda just tasted like grease.

Atmosphere was great, they just need to fix the wobbling tables.

Overall, this is a one and done place, come here for the experience, not the food. I don’t see myself coming here unless I’m taking a friend here for the first time. The friend I came with said this was one of his favorite pizza spots and he ordered the meat pizza so that might be better than I had. The size of the pizza blinds us into believing it’s much better than it is....

Largest pizza slices I've seen since my days back in the South Bronx, NY. The last two times I've been, the pizza has not been good and I've told the manager there he's not putting enough sauce and the timing is a little off because because both times I find I'm eating a dry pizza with cheese that was already starting to get crunchy. Every other time besides that, the slices here are great. The closest to NY pizza I've had (and they're actually based out of Virginia, but they just get it). After a hard day's work or a hard night of drinking this place has the satisfying pizza we all rely on to get the job done. Each slice is around $5 and that will give you sticker shock but when you see the size of it your getting the equivalent of three slices you'd get from Sbarro's Pizza (which is garbage pizza... I'm not comparing) and a thousand times better. The interior has interior murals of strange and interesting art and one small TV that NEVER seems the be playing anything interesting (not sure why they have it on) plus you'll never hear it over the speakers where the grunge-style music is playing but imho, it's fitting music to the vibe here. If they can get back to the way it tasted the first twenty times I've been there, I'll go up a star but their slip is starting to show. It's not the best pizza I've had here but it's great. You want BEST? Desano's still does it for me but that's more like a restaurant feel. If you want that after club feel or grab a slice on the way home "pizza...