Starbucks — Restaurant in Charlotte

I rarely write public reviews, but this time I felt a need to write on on this location. Miserable experience on 2/26 @ 10.35 am. I ordered a breakfast sandwich and coffee. After I received the coffee, I went to pick up the sandwich. This girl was eating a sandwich on her left hand (hence no mask). She picked up a new sandwich for me from the sealed bag, literally held it with her bare hands (yes, no gloves either) and put it in the toaster. When I mentioned it to the other girl at the counter, she simply said "Ah I don't know what's happening over there". Even after I finished eating my burnt sandwich, that girl never wore a glove or mask but was still handling food. These guys should be retrained for hygiene food handling and...

I came here on 1/15 @ 10:50a, no greeting just an attitude from the cashier named Carla! She was very rude! After placing my order, I asked to substitute whole milk for soy milk, all she had to do was write that on the cup, she got upset and slammed the marker down on the cash register..her attitude was uncalled for. The barista was still making the previous customers drink, there weren't any other customers waiting besides myself. And not to mention the barista clearly told her that he didn't know how to make the drink that I ordered, they laughed, she said "yes, you do" and she didn’t help him. The drink was terrible. I'm done...

Hello, I am avid starbucks drinker and frequently order matcha. I ordered a matcha tea latte and the barista first made it with oat milk. I am allergic to oat milk. I expressed my concern, however she was pressuring me to accept the drink. I then politely asked if she could remake the drink. The drink she gave me after was extremely bad. She didn’t put regular milk and added far too much sweetener. I was very disappointed. I have come to this location many times, and every time I come they seem to make my order...