Subway — Restaurant in Charlottesville

I walked-in with my partner hoping to use a coupon we had received in the mail. When we presented it to the cashier, he said "we do not accept coupons at this location" with a smile. I was confused about this statement but nonetheless, proceeded with the transaction as we were both really hungry. He added that we should use the app to search for locations that do accept coupons, so once we got back home I downloaded to app. I come to find out that the very same coupon he claimed not to accept in the store WORKS IN THE APP AND AT THAT LOCATION. I was furious and disappointed, I was robbed of my money, and I even left the cashier a tip since he had been so welcoming. If the coupon says to use in-store and online, then why would this employee say that it wasn't accepted, at the very least he could have suggested for us to download the app and place the order there since it had...

I ordered curbside. I waited they didn't bring it out so I had to go in and get it. That was just an inconvenience but forgivable however I ordered 2 subs with bacon an asked for them to be toasted, the bread an cheese was but not the meat. Bacon cold that hasn't been toasted in my opinion is disgusting, didn't know that till I had gotten home. I filled out the survey they emailed me with my complaint and the guy who made my subs called me and told me I was lying and I should not send in a bad survey response like that because it hurts their store. I could not believe I was in the wrong because I answered a survey honestly, I hadn't asked for a remake or a refund or anything else just was hoping they wouldn't make that mistake again. Customer service was...

I really like going to this subway, the people there are absolutely amazing. My order is always made perfectly. I think one of the best parts is occasionally they'll make a smiley face with my protein bowl I'm not gonna lie. I was having a bad day, but that little smiling face with tuna, tomato, and olives smiling at me really made my day! (I order from them a lot, and I have had no issues with any of my orders) Plus my birthday was 09/27 I didn't really talk to anyone that day(work nights) and I ordered because I was rushing to get into work and this is one of the healthiest fast food options, but the gentleman working gave me two cookies and told me happy birthday might sound small, but that made my birthday(only part missing was the candle in...