Rising Dragon — Restaurant in Chaska

If I could give a zero, I would! Not only have they always had pretty bad service, but there is no way they would pass a health inspection! The adults there are rude and impatient, and the kids that work there clearly violate child labor laws. But if that isn’t enough to deter you, be sure to check that your food doesn’t have any unwanted guests when you pick it up. In my case, it was a tag from a t-shirt. After making the 20 minute drive home from picking up the food, I dumped some of my noodles on a plate, and found the tag. I called the restaurant, explained what I found and politely asked for a refund. I was put on hold twice, and finally told that I would have to return to the restaurant with the entire order to see a refund. I explained that I didn’t want to make the 20 minute drive there and back again, but was given no other option. Once my husband and I got back to the restaurant, they dug around in the food with their fingers, picked the tag out, and started whispering amongst themselves. They only agreed to giving us the refund once we explained that we would be calling the health department in the morning. The final straw was watching him place the full container of contaminated food back on the shelf with the rest of the food coming off the stove that would be served to customers. This was all just disgusting and the way it was handled was unprofessional and and made it seem like we were the ones...

I just ordered takeout for vegetables with white rice. I had to tell the person on the phone 3 times my order. I got home and they gave me chicken with fried rice and vegetables. I called the store and talked to George and she told me to come back tomorrow and to bring the wrong food. I told her that I already ate the vegetables and she told me that she cannot help me since I already ate the vegetables. She told me that I should have called her before I ate them because she talked to her boss, Chad, and he said I could not get my meal replaced unless I brought back the vegetables.

What did they expect me to eat for dinner? Any other restaurant would amend their mistake but this place wanted me to bring the wrong food back the next day. Were they joking? No, they were not. I’ve never heard of a restaurant asking for the wrong takeout food back. Were they going to resell it? This is so suspicious.

Chad, the owner, is a disgrace to the hospitality industry.

Never going back here. The chicken looked like stringy...

Phone order process was very painful. Had a takeout menu and providing the numbers and descriptions was met with questions that didn't make sense. When picking up the order I found out the issues when I asked why the price was higher than on the menu I have at home. They have another menu at the counter with different prices and possibly different items that come with the order....it looked like a dine in menu that they aren't doing anymore. I looked at the takeout menus that were on the counter and they were identical to mine at home. They told me they were in the process of changing the menus.....but they are still handing out the old ones?? Anyway, a few $ more wasn't a huge deal.....BUT I have taken out probably 4-5 times this year and enjoyed the food. This time the food was completely different...bland! I am just guessing that they have had employee turnover or possibly new ownership. I will...