My family has owned a cottage in Chatham, Cape Cod for over 10 years, and my recent experience at the corner store was absolutely unpleasant. As a person of color, I faced multiple uncomfortable interactions on two separate occasions, which was completely disappointing and unprofessional. The customer service was abysmal, and the burritos I purchased were both skimpy for an exorbitant price.
On my first visit, the cashier was incredibly rude, speaking to me in a demeaning and disrespectful manner that left me feeling humiliated. Adding to my experience, when Lisa prepared our burritos on our second visit, she intentionally removed bacon (that a male employee had initially) placed on them, leaving only skimpy pieces. Observing this was truly displeasing, especially considering that another customer in front of us (of a different race) was generously served a much larger portion by Lisa. Such treatment is unacceptable, and it's disheartening to witness such blatant inequality.
As a person of color, I had an unpleasant and upsetting time at this establishment. I hope they take immediate and serious steps to address these issues to create a welcoming and fair environment for ALL customers. Discrimination and poor treatment should never be tolerated; overall, improvements are needed to ensure a better experience for everyone who visits the...
Read moreI grew up in Harwich with this staple just down the road. Moved to NYC 12 years ago but still come to visit my mom often. My wife and I agree (joking but not joking) the best part of coming to the cape is getting corner store. The biggest disappointment in coming to cape cod is now the Corner Store closes at 2pm. Not sure the business logic behind closing such a popular busy amazing place before some folks even eat lunch (let alone everyone I know wishing for burritos for dinner), but from the consumer perspective, its very disappointing seeing the Corner Store going downhill. The food is delicious as always.
The worst part- most burrito places (outside of the cape cod bubble) realize their market and that customers want burritos for lunch and dinner, thus stay open until 9-10pm. Yet they don't even compare to the Corner Store.
I hope management reconsiders...
Read moreThis is an edit from 7 years ago I guess? I gave this The Corner Store five stars in my first review and 5 stars currently.
I’m writing this during the Covid Pandemic. A lot of business are feeling frustrated because of government rules and b.s. I’ve been to a few places where change and pressure becomes the ultimate test of a businesses success. With that been said;
Aside from the amazing, Cape Cod burritos- ( it truly is one of the best places on Cape to get a quick-to-go breakfast, lunch or dinner) the customer service here has always been great before covid and now. (I’ve heard the same from others around town too)
Today, I was served by Matt. The reason why The Corner Store is so successful is because of the employees like, Matt. Great customer service is a reflection of an employees pride- caring about your job and your customers. Thanks...
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