First time I went there the employee at the window was rude, not to mention they got my order wrong, I called and talked to someone that said they would replace all 48 Krystal's since half were suppose to be no onion. I go up there and the manager had to call another manager, then told me they could only do the ones with no onions . Guess what my order has onions on it and I can't eat them, will not be returning since I have to go 30 minutes out of my way just to get food I can't even eat. I used to think McDonald's was the worst restaurant in chatsworth, but Krystal's proved themselves to be way worse. Update; 4 years later I returned to the chatsworth krystals against my better judgment. The woman taking my order at the box was very rude and was even somewhat aggressive, so imagine my surprise when I pull up to pay and find that it was the manager acting like that. The teenage boy at the window was very nicer. It's sad that a grown woman was acting the way she did. Oh and the food was disgusting but the fries were fresh. If I could give negative...
Read moreHow was Krystal in Chatsworth, Ga? In a word, scarey! Not only were there 4 cups and 1 half eaten burger on the front counter, the young lady that took my money and the other 2 customers there with me proceeded to make slushies, shakes and mine and another customers fries without any gloves. When my order was brought to the front it was incorrect. I pointed it out and also asked the young lady why she was touching food without gloves? She replied, "I'm sorry". I told her that I would like to know why, she began to say something about her GM not being very clear about when they were supposed to wear gloves. I pointed out that all of her fellow co workers were wearing them, why didn't she think she needed to? I received a blank belligerent stare, answer enough for me, left without my food and glad to be...
Read moreThere were 2 cards ahead of us when we pulled into the drive thru. It took 22 minutes for us to get through to the window. The girl took my debit card and handed me our food. I asked for ketchup and she handed that out, said "have a nice day", and closed the window. I tapped on it and said, "you have my card". She then swiped it again! Then she said, "it's not working, do you have cash"? I told her no and she looked back at it and said, "Oh, it worked". I got our food and checked our banking app and, sure enough, I was charged twice! AND she tried to get cash out of me. My husband went inside to tell them, which took another 10 minutes because they didn't know how to refund to the card. Now our food is cold. Also, we saw 4 cars leave the line behind us. I do not recommend...
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