Pass on Geno's Steaks, at least for now. Despite seeing some negative reviews dated about a month prior I wrongly thought that was enough time to improve. Instead of my steak being full of bunched up beef (enough to create about a 70° angle or wide V) I got about 6 slices laid out on my roll. I was able to close down on it with my hands & easily bite the end off like a sandwich which doesn't happen with a proper cheesesteak. Pizza places currently charge only $10-$12 & I paid $14.75 for a school lunch quality sandwich from Geno's. However, the fries were delicious (my favorite in the area now) & my chocolate cherry cookie was large, crusty but not stale tasting, & yummy. I've actually been craving both.
Speaking of fries, if you order online for Geno's don't add on fries with your steak order. Instead pick DaNick's restaurant from the drop down menu, select "sides", & order fries here for $4.99. Otherwise you'll pay $5.99 for the same fries.
The person who answered the phone & checked me out was lovely & pleasant to me. That was exceptional but sadly the supposed cheesesteak wasn't.
As my cheesesteak urge wasn't satisfied I ordered one for my 1st time from Gaetanos in Marlton to compare solely because they had crinkle fries. I got a great 11" "small" cheesesteak for $12.65. It was wrapped in very thick foil keeping it hot. The drive home was about the same amount of time as from FoodieHall & in similar cold weather. I also got the full size of french fries for $4.95 like here. I was a pig & ordered 2 orders of fries from FoodieHall but 1 full size order of fries from Gaetanos. From Gaetanos I got a little more than twice the size for the same price. Gaetanos was so much food I had to save ½ of it. I don't understand it but the leftovers (heated up in a covered Corningware casserole dish in the oven) tasted even better. My only Gaetanos complaint is that there was a .66¢ fee despite me ordering online...
Read moreIf I could give 0 stars I would. It was literally the worst experience I have ever had with an order. The discount did not come off of our order (the Free Delivery over $75) and for 6 sandwiches and 2 sides of Fries - it cost us $110. If the food was decent, it would have been okay.
First- they send a driver who gets lost and tries to deliver the food to someone else in our development - that gentleman had to get on the phone to speak with my husband who was in the parking lot on the phone for almost 10 minutes trying to provide the driver (who did not speak English) directions to locate him.
We finally got our food - more than an hour and a half after we placed the order. To make matters worse, after all that, they forgot to send the Cheesesteak that was part of the order. I called and was told that, because they closed in 10 minutes, the only option was a refund for the missing sandwich - which would be fine except a refund takes 7-10 business days.
When I mention the delivery debacle, I get "Sorry - can't help - we use a third party delivery service." I took the refund -and am actually glad to at least be getting the almost $15 we paid for a cheesesteak back - since the food that we DID get was terrible.
All 3 chicken sandwiches were almost burnt and there was a piece of plastic fried onto one of the pieces of chicken, the sandwiches were dry and the fries were hard. One thing I will give them - they make a good grilled Cheese- my 10 year old was happy. The rest of us are still hungry.....because a good portion of the food can be considered inedible.
Overall, very, very disappointed in the entire experience and this will be the first and last time...
Read moreI ordered the Corn beef sandwich ($14) from S5 and a Detroit Style pizza ($18.99)from Criss Crust.
The food was not good.
The bread on the sandwich was so hard and stale I could barely cut it in half. It was even harder to bite. The corn beef was also super tough. The fries and pickle were delicious. We didn't eat the chips.
I've had several Detroit style pizzas. I know the crust is usually par baked. This crust was burnt and stale. You can see the pictures. It looked delicious in the box, but it was not good. The cheese and sauce were good, but pizza crust makes the pizza
I called The Foodie Hall to express my thoughts. I did not want a refund. I'm not trying to get comped food. I was just completely blown away by the quality of food I received.
The manager was so apologetic and he was very accommodating. He thought I wanted a refund. I did not. He offered to remake my order and deliver new food. He went above and beyond to make it right.
Unfortunately, the food was not good. The second delivery was equally bad. The pizza had the same burnt crust. The sandwich was made on white bread with the rye bread on the side. The corn beef was still tough and hard to chew. He threw in some complementary donuts (also stale).
The customer service is top notch. I appreciate that he tried to make it right. He was polite and respectful. He didn't make excuses.
A Foodie Hall is an excellent concept. I don't know if it works, though. It tastes like the food is shipped partially prepared and the Hall finishes it off to serve the customer. Clearly my food was old. The bread, the corn beef and pizza dough...
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