We were rudely spoken to on the phone while making the reservation. When we arrived, a hand gesture pointed us towards the table with no return greeting. The WORST and most horrifying moment was when that same lady indicated she would not have allowed us to come if she knew we had to bring my sonās own food due to severe allergies. As a parent of a child with life threatening allergies and to hear that ignorance coming from a business is unreal. My son was so sad and upset, he curled up and hid on my lap. Shame on you for your lack of knowledge and ignorance. At that point, we decided to leave and on our way out, she laughed out loud. I am livid as to how my child was treated and the pure evil that she displayed to families and esp children.
Reply to your response: Very defensive and overall your twist of lies. For example, my husband went to get wipes and didnāt get the right ones the first time. None of these simple manners that you claim you showed us happened nor did you speak to us except to scold about the food and further judge us as parents when you do not know any details. You did not even ask what the allergies were after we let you know so donāt claim you take it seriously or even care. Also, if you have children, you should also know as a parent, we did not use āsucksā but you needed it for your story. We went to dinner to celebrate with 3 kids and my momā¦there are many reasons to be happy. We had a lovely time elsewhere.
You are nasty, rude, behave like customers are such a burden. Feedback is your giftā¦passive aggressive behavior is not good for you or your business. There is no denying how you made my child feel, your ignorance and ādonāt give a crapā attitude. It must be hard to not project your sad world into othersā¦no one wants to receive that. The whole table heard it and was shocked. But feel free to continue to deny...
Ā Ā Ā Read moreI did take it out because the sign on the door led me to believe it was the only option, which was no problem because they packed it beautifully and ensured all condiments were included.
I ordered soup, salad, rolls, and maki.
The Miso was in a small container and was good. It didn't taste like fish like others I tried, but it was still flavorful.
The green salad was a smaller portion made with mix and cucumbers but had a delicious ginger dressing.
The soft-shell crab and Philly roll were packed together in a middle container with ginger, wasabi, and soy sauce.
The SSCR portion was excellent, and the crab was lightly battered and deep-fried to perfection, and it was terrific. The Philly roll had a large chunk of fresh salmon and cream cheese and was perfect.
The Maki Trio was packed in a large container, including ginger, wasabi, and soy. It was delicious and included three different types of roll: one minced fish and two raw. The raw looked and tasted so fresh you could see the grain of the fish. I was not a fan of their soy sauce at all!
From my observation, they are so busy the fish is always fresh. They have a few tables, but it would seem that they prefer customers to takeout.
Overall, it was a great experience because the order was correct, the portions were good, and the service/timing was speedy despite how...
Ā Ā Ā Read moreWhat a gem this place is! Rather unassuming modest atmosphere and not an expansive selection of raw fish, but what they do serve is nothing short of masterful! The yellowtail carpaccio appetizer was melt-in-your mouth tender and between the tobiko, ponzu, scallions and hint of truffle oil, the flavors just exploded on my tongue. I'd be hard-pressed to think of a more innovative salad than their extraordinarily delicious Ocean Breeze Salad. I have never had or, I believe, even heard of a salmon skin salad as far as I can recall, but after eating this combination of salmon skin, spring mix, seaweed salad and shallots, dressed with sriracha vinaigrette, eel sauce, ponzu, scallions and tobiko, I will always be on the lookout for it. To finish off, I had a small assortment of nigiri, all that were remarkably tender and delicious. Especially good were the yellowtail and the Albacore tuna. Also, my partner had the chicken katsu which we both loved. They also seem to have some great lunch specials, but we were there in the...
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