I have eaten here many times over the past year or so. Today was my worst experience, but I don't want to focus my review on just that aspect. Today, my eggs, over easy were actually cold. I am not sure how to explain it as I was pretty sure I watched things move from the grill to my table, but they were cold. Waited well over half an hour for two standard orders.
In my many times visiting this location, I have been there very early in the morning, to very late in the morning, mostly on the weekends. What I have observed for this location is that it is very busy. They have lots of customers in the restaurant eating, and a steady stream of customers coming in to pick up to-go orders. Therein lies the problem with this specific location. It seems that priority is given to the to-go orders at the expense of the folks at tables. I have watched it time and time again that the working space for food is taken up by large to-go or many to-go boxes. First world problems for a restaurant I know, but over time I have heard more and more customers around me complaining about the amount of time it takes for them to meet their server and ultimately receive their meal. I believe that now the tipping point has been crossed where it simply doesn't make good sense if you have an agenda for the day to dine in at this location. You're actually better off ordering to-go and getting your food on time.
I don't think it's feasible, but to the owner(s) a balance needs to be struck or perhaps a seperate prep and packaging area needs to be considered in order to keep up the pace. Perhaps dedicating staff to those orders is another plan of attack. Your staff can be hit or miss with their friendliness - and I would be too if I worked in the same type environment. I take into consideration their stress level with trying to balance things, and I always leave them a tip. I do plan to continue to visit this location, but I will try and stick to the much earlier morning hours before most folks are...
Read moreIt’s Waffle House, but this Waffle House never disappoints, and this visit was no exception! My partner and I ordered the All-Star Special, and from the first bite to the last sip, everything hit the spot. The waffle was perfectly golden with just the right amount of crisp on the edges and soft, fluffy goodness in the center. We kept it classic; no toppings, just butter and syrup, and it was exactly what we were craving.
The bacon was crispy and flavorful, cooked just right without being too greasy. The hashbrowns? Absolute perfection. We got them plain, but they still had that iconic Waffle House flavor, savory, a little crispy on the bottom, and comforting all around. Paired with a piping hot cup of black coffee and a nice glass of southern sweet iced tea, we had the ideal breakfast combo.
The service was friendly and fast, and there’s just something about the energy in a Waffle House that feels welcoming and familiar. You can walk in tired, hungry, or both and leave full, caffeinated, and in a better mood. Whether it’s early morning or late at night, Waffle House is always there for a dependable, delicious, no-frills meal that hits the soul. Can’t...
Read moreABSOLUTELY HORRIBLE! I came off a 12-hour shift to get some breakfast from one of my favorite places, I simply ordered a bacon, egg and cheese sandwich on Texas toast but I specifically asked for scrambled eggs rather than a fried egg on my sandwich my server understood and wrote it down on the ticket. When I received my food it was a fried egg on my sandwich and I let the server know it’s not scrambled, so I asked could I have the sandwich remade since I’m paying what I was asking for. I overheard the cook tell the server in a rude manner that he's not remaking anything, like he didn't mess up my order. The server asked the manager on the shift and the manager AND the cook said they couldn’t remake the sandwich but only give me scrambled eggs for the sandwich with a snobby attitude. I asked “why would I pile scrambled eggs on top of my fried egg bacon sandwich?” They made the mistake and simply couldn’t fix what could have been an easy fix. 0/5 if I could! That manger and cook was so unprofessional, how do you expect me to pay for something I...
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