Trino's Pizza — Restaurant in Chicago

I really want Trinos to succeed. I’ve seen the efforts over the years. I feel really bad for them that people literally keep crashing into the storefront because of the poorly designed intersection. Call the alderman! I wish the other employees had the same passion as the owner guy. He’s great but he’s facing an uphill battle it seems with poor help. Just missing some opportunities. Sell Ice Cream out that window! That building used to be a pharmacy called Pennywinkles back in the 60s-80s, that was an ice cream window. Use it! Open early on Sundays during NFL football 🏈 your wings are great! I would buy a dozen every Sunday. Don’t let people you don’t understand a word of English answer the phone. The new tacos...

The woman at the register is extremely rude & lacks basic customer service skills. This might have been a business I would’ve considered dining in at with my family, but the staff is unprofessional & uninviting. It’s such a shame, as I love supporting small businesses.

Edited to add: It was not only the charge for Parmesan cheese & crushed red pepper. I was not greeted when I walked in. There were no other customers at your establishment. When I informed you that I was picking up an order, you just pointed towards the front of the store & walked away. Horrible communication & service all around. I was not on the phone either, but absolutely beautiful way to blame your customers. Be accountable &...

Very angry and unprofessional people work here. I bought a sandwich that was on special that day and the girl who sold it to me didn’t give me a drink that comes with it. She didn’t even mention it even though it was written on a board inside. I noticed it next day when i went there. When I asked for napkins she was very angry and did even say nothing just pointed it. Also they don’t have a parking spot for their car they use for deliveries or who knows what so they keep being very rude to the neighbors and keep putting a cone that they bought so they can reserve parking spot for them. They all have to learn how to respect customers and neighborhood they work at! Not going...