Peking Restaurant — Restaurant in Chillicothe

After years of patronizing this establishment, I am VERY disappointed at my experience with them today. I work at the local hospital business office, and another coworker and I ordered lunch. She ordered Hunan chicken and I ordered their Sweet and Sour chicken. When the food arrived, her sauce had spilled out of the container into the bag and I had absolutely NO sauce for my chicken at all. They usually put the sauce in a small Styrofoam bowl but there was nothing in the bag or on the chicken. They included soy sauce, duck sauce and hot mustard packets which all tasted awful with the chicken. I called and asked them to bring the sauce they forgot to include. The lady on the phone at first told me they would bring extra sauce next time and I told her I was not okay with eating dry chicken. So she told me they would bring the sauce but that it would be 30-40 minutes because they were busy. I bit my tongue and decided that I could wait a little while longer.

An hour passes and still no sauce. At this point I am very hungry (I am 7 months pregnant) and getting impatient. I called back and the lady told me they were too busy to bring the sauce to me. I got upset and tried to explain this was not okay when she handed the phone to a man (not sure if he was the manager or the delivery man) and I explained my issue. He apologized and said they were really busy, and I told him that I understood that because I used to work in restaurants as well. The lady was yelling in the background, telling him that she put the sauce in the bag with the order. He thought I ordered EXTRA sauce, and I explained that I wasn't missing extra sauce, but that I had NONE at all, and that my chicken was dry. He tried to convince me to eat it as is, which was not okay with me. Then he tried to offer me a $2 credit toward my next order (I paid $8 for the meal including delivery and tip), which I obviously was not okay with either. They obviously did not care at all that they made a mistake, were refusing to make it right and that I had to wait an hour to eat my lunch after being lied to (since she said they would bring me my sauce and then never bothered to), only to be told that I was going to have to either eat dry chicken or get a whole new lunch. I ended up finding some packets of Sweet and Sour sauce from McDonalds laying around and used that, but obviously wasn't the same. Needless to say, several of my coworkers overheard my conversation with these people and now my hospital's business office is no longer going to be doing...

I am writing this review for a friend Meagan Smith 9 mins So I ordered Food from the Peeking Restaurant this evening,& after the guy took my Order he told me it would be 30-40 minutes before it got here and I'm like Ok that's fine. 1 hour later I call back to see where my Food is & the same guy that tool my Order told me the guy was done on his way so I'm like Ok,wait another 15 minutes still no food! So I call back asking once again where my Food is he asked what my Order was! As I'm telling him he's typing everything in again (could hear him) I said can I speak to your Manager,he hung up on me! I called back,I said you just hung up on me I want to speak to your Boss he's says the boss isn't here I said well I want to speak to someone other than you about my Food!! My kids & I have waited over and hour for Food that hasn't even been made!!! He says well I make it and give you the rice for free!!!!!! I said I want to talk to someone else,he refused to let me talk to someone else and hung up. I am livid!!! I get off the phone to order from somewhere else & 20 some min later he calls back asking if I still want the food for 50% off!!!!! I said No I've done ordered Food from somewhere else,Ive been lied to,hung up on,I would NEVER order from there...

Peking Restaurant located downtown Chillicothe, Ohio, is a family owned Chinese restaurant. While it is not a five-star restaurant the food is certainly delicious. I would recommend General Tso's chicken, but the Moo Goo Gai Pan and the Sweet and Sour is also tasty. The Egg Drop soup is delightful. Who knows what delicious treats they have prepared for this community. The staff is caring and attentive, so be patient if there is any communication problems. This family has become quite fond of America and, just like their dynastic namesake, they have a deep desire to satisfy people. More importantly, they have a drive to earnestly endear families and seem to be amazed at the sizes of our large families. One should expect a regular lunch-time line from courthouse employees, the police or surrounding small businesses. Remember, competition and spirited debate are foundational principles for America. Don't sell this family short, they will prepare a table for you and they know their business.Take a step toward a global market, be neighborly and visit...