Boiling Point — Restaurant in Chino Hills

Came in after a late public hearing in Pomona and we’re lucky this place was still open. We walked in about 25 minutes before they closed at 11 PM. We noticed the restaurant signage on the building was out so we almost missed the suite. We were seated right away- probably 3 other tables in there with patrons. One of my favorite Taiwanese hot pot restaurant. The menus are on the end of the tables on a pull-cord. Pull and scan and I appreciate the card was not sticky. Got waters right away while we were looking at the menu. Not our first time at a Boiling Point so we knew what we wanted. Husband got Milk Cream Curry and I got the Beef. Probably got our orders within 5 minutes after ordering. My favorite dipping sauce is the Garlic Soy - there are a total of 4 sauces labeled in both English and what I presume to be Chinese.

My beef soup had a very generous serving of beef and it was very good quality- you could taste it in the meat. I ordered my soup with rice and husband got noodles which comes packaged separately for you to drop into your soup and cook. All the vegetables were so good when they were cooked in the soup- even the corn.

They did a last call at 11 PM which was nice because most restaurants do it 10 to 15 minutes before they close. We didn’t get anything else but they were nice enough to fill up our waters for us and turned off our burners upon request. When they dropped off the check they also gave us the Lemon jelly snack.

Overall I liked the cleanliness of the restaurant and was extremely pleased with the service we got even though it was right around closing. We walked out around 11:10 and did not feel rushed to...

They are currently open for take out. I think they recently reopened their patio for limited outdoor dining but they aren't allowed to add fire to your pots. All staff members are wearing masks. They have a mobile app where you can earn reward points that can be redeemed for free food and or drinks. If I'm in the area, I will call in to place a to go order. If not, I'll order through a food delivery service.

They have a variety of set pots to pick from. You get to choose a spiciness level of none, mild, medium, spicy, or extra spicy. You also have a choice of rice or vermicelli. Then you can choose to add on sides for an additional cost. The beef pot is my favorite. I opt for mild spicy. My bf likes medium but sometimes the medium is noticeably more spicy than usual. My favorite add on sides are the fried tofu skin and fish tofu. If you order during lunch, you get a free small green tea or black tea. It comes sweetened and they don't give you the option to adjust the sweetness. I usually order their honey green milk tea and their lychee green tea.

When picking up your order, make sure to check if your order is right before leaving! Unfortunately, they tend to mess up on an order here and there. In the past few months, I feel like my drink orders have been messed up almost...

I came to this location yesterday, Thursday the 16th expecting to have a nice dinner with my friends. Paul was my server. It was supposed to be 5 of us, but one of my friends brought his friend, so it became 6 people in total. 2 of us came at 5:45pm to get a table first and then the rest came in later, about 6pm, because of traffic. Paul kept threatening me that he’s going to take one of our tables away while we were waiting for our friends. Then, 4 of my friends came in about 15min later and I already started eating before they came. Paul came to our table and blamed us that we could not have an extra person after telling them it’s 5 people. He also told us that we could not have the table for more than 1 hour and 30 min, he said it’s the policy. While he was at our table, I asked him to turn off the flame and he ignored it. He was kinda angry and confronting back and forth to me during our dinner. We were so mad at him, but we were trying to stay calm to respect other customers. It was our first time having dinner together and Paul ruined our dinner. I will never come back here and absolutely WILL NOT recommend this place to my friends. I would give a zero star if I could. I hope Paul will see...