Macado's — Restaurant in Christiansburg

Stopped in because someone recommended it as local and it was SURREAL. Seriously weird meal, never experienced anything like it. We were seated fast and then our server was Caleb, the restaurant wasn't busy. Ordered an appetizer and two meals (spinach-artichoke dip, fish & chips and jalapeno burger).

While we waited, Caleb brought the table near us food which they ate, and when the server returned they had to stop him leaving to order dessert. He brought them their dessert going "sorry it fell over but I promise it tastes good" and then dropped it on the table. They ate their food, were brought and ate their dessert, they paid, and were leaving by the time our food came. This has been 45 minutes, and we said "we were supposed to have an appetizer..." and Caleb just went "yeah, they didn't fire it. I'm angry about it too, it'll come after" and just dropped our food and left.

We had eaten our food and just sat waiting discussing WTH was going on in this place for another period before we finally flagged down Caleb from watching the game and asked for the check as it was going on an hour. No asking what sides we wanted when ordering (maybe that's why the fish and chips didn't come with it's sides?), no checking in when things were taking 45min, no refilling water, no heads up about delays and was just going to pretend we hadn't ordered the appetizer when they brought the meals.

As to the food: can't say about the appetizer because we never got it, but the fried filet was hot and tasted fresh, but didn't come with it's sides. The fries were lukewarm and not crispy, but were well-seasoned. As for the burger: I'd asked for it well-done as I wasn't feeling confident about the food safety, and apparently well-done means turning it into a charcoal briquette and serving it upside down. The jalapeno burger came with a nacho sauce which gave it enough moisture to get it down, but it's a big 1/2lb patty and it's hard to imagine the abuse it must have taken to be turned into dried-out charcoal.

It was all kind of surreal-- paying for that meal and giving a 20% tip is going to haunt whenever...

Came in and had a life changing experience! When I entered the building, 15 cloaked men approached, each of them levitating exactly 4 inches off the ground to guide me to my seat. By the time i realized what was happening, I was already at the bar. Allie greeted me with a striking smile, I made note of her sharpened teeth, and the strange cauldron stewing green smoke in the background. I asked for the "secret menu," as I'd heard it'd blow my mind. Her smile faded, and she disappeared into the smoke from the cauldron I mentioned before. From the kitchen emerged 2 identical twins in suits and sunglasses, both with super cool bluetooth ear pieces. They handed me an old scroll and asked me to sign my name on the bottom. I grabbed the pen and quill and signed away. For the next 30 seconds they stood there looking not directly at me but slightly above me, motionless. They then snatched the scroll and scattered back to the kitchen. Allie emerged through the smoke from the cauldron that i mentioned twice now. She handed me a deep purple drink, and cackled hysterically. She called it the "delete the day." I took one sip and immediately recoiled with overwhelming joy. I started dancing uncontrollably with no intention of stopping. The other patrons of the bar joined along until the dance finished. We all high fived very loudly and sat back down. Before i could take another sip, a small gnome emerged from the kitchen, plate in hand. They sat down the bobagger sandwich in front of me. Good sloppy steak sandwich, can't go wrong with that. Just a big pile of juicy sloppy steak greatness between sliced french bread. The food was incredible. I couldn't stop eating. I could feel the good sloppy steak crawling through my body, desperately making room for more of itself. When i finally recieved my check, Jay Leno himself approached me and thanked me for dining in. I will...

Being a Christiansburg local, this has been a pretty regular place for me to grab a bite for lunch or dinner for the past 15 years or so. However, I'm sad to say, the quality of every aspect of Macados in the Christiansburg location has gone downhill in my opinion based on my last couple experiences there.

The first time (keep in mind it's not busy) we got our drinks and some of our food ok, but we didn't see her at any point in between to check on refills or anything. I asked for a refill and a cup of ranch when she dropped off the food. Half of the meal goes by and she disappears, only to reappear to ask if we needed anything, completely oblivious to the requests from earlier. Once she realizes she forgot she not-so-smoothly tried to play it off as if they had to change out the drink. She further proves she actually forgot about the requests by bringing me the wrong drink and no ranch. She hurries off before I can say anything, and instead of waiting for another 15 mins to see her again, I walk to the kitchen door and another member of the staff got what I needed at the beginning of the meal.

Tonight, 8/27/24, we decide to give them another shot. We were seated, again not a busy night, but after 20 mins, no one came to take our drink order. 2 waitstaff looked confused, but no one bothered to ask anyone for clarification. I'd think after a couple trips around the dining room seeing a table that had been there for a while with no cups in front of them, someone should claim that tip.

It's really not worth going anymore. It's not worth the...