Fatte's Pizza Of Chula Vista — Restaurant in Chula Vista

Today we placed an order at Fatte’s Pizza 1550 E H St. Chula Vista 91913. We ordered a total of 8 pizzas for a family gathering. We order every Friday from Fatte’s but this time my while my 12 year old son was eating a cheese pizza he found a bandaid baked into the pizza. When we called the restaurant they had the nerve to argue with us and tell us that no one had a bandaid on. Well obviously cause it was baked into the crust of the cheese pizza. My husband asked for a refund and they refused saying it was not true. Well, it was true and we were loyal customers for over 5 years. They really need to be checked out for sanitary purposes, and it is quite irresponsible for the owners son to have told my husband that there was nothing he could do after driving himself over there and taking him the plate with the bandaid he argued was not theirs.

We have no need for free food! We are disgusted not only at what happened but at the fact that you continue to not take responsibility and call is liars. We added a picture of apl the pizzas being returned as we were also accused by them of...

Tried this place twice. Pizza is alright. The first time, we did delivery and it took over an hour. Then my husband had to go find the driver because they were lost. I had to contact Alice to get any communication on why our pizza was taking over an hour. This time I did pick up. Walked in once the app told me it was ready. Employees were on their phones at the front counter and some eating off to the back. It seemed like they hadn’t even gotten my pizzas in the oven before I walked in. Had to wait. Purposely did pick up so I could grocery shop and then swing by after once the pizzas were done. Ice cream melted in my car. They handed my pizzas and said “sorry” and that was that. Won’t be coming here again. I’ll pay the extra money and stick...

I’m a stickler for OPTIMUM food handling etiquette! I hate having to tell food preparers to please wash their hands after handling money,touching their face or hair or handling a broom or trash can! You’d think that,THAT would be a COMMON sense approach. Unfortunately common sense isn’t too common. Cashier goes from handling money,to prepping dough.THEN pulls a trash can over to the grill,to clean off the grill. Straight back to food prep! Other guy runs his hands through his hair, touches his face, doesn’t even THINK to wash his hands! These same types, will catch an attitude because you ask them to please WASH YOUR HANDS?!!!! You don’t want to wash your hands at home. FINE! On the JOB handling FOOD? Should be a constant thought...