La Central Bakery — Restaurant in Cicero

We have been going there for many many many years. They have been our go to for funerals, birthdays, and get togethers. I special ordered a cake for my mom since the day before. They said it would be ready at 10 am the next day. Show up at around 10:30 they said it wasn't ready to come back in half an hour, ok. Went back an hour and half later just as they were putting it in the box. We went home and opened the box to see that not only had the chocolate completely melted and slid off the top of the cake but it was completely lopsided because the top layer of the cake had slid off to the side. We called and they wanted us to take the cake back in on order for us to get our money back. So we would be left without a cake. They weren't even willing to replace it. When we asked to speak to the owner they said it wasn't possible and that he wouldn't be giving us a call at all. It's a shame my mom was left without a cake for her bday and so were all our guests who came over. Not sure we will be...

Not really proud of saying this, but I come here often. This little "sweet spot" has the freshest baked goodies I have ever tasted. My favorite here are the conchas, they are often coming straight out of the oven, so you get the nice warmth as you bite into it. I have moved some miles away, but I still take the drive here because they are truly the best. The bread is not too sweet like some other bakery shops tend to make, it is just right and the prices are reasonable. I will worn you however, they only accept CASH! I do believe they have an ATM near by, but it would be more convenient if they took credit/debit cards. Despite this minor down fall, this is a great place, the staff is welcoming, the bakery is clean and the sweets...

Was happy til I experienced a prob w/ a cake for a special occasion which I always purchased here for many yrs but this 1 time was not satisfactory. I am patient & I tried to understand things happen. Was not refunded or replaced. I even brought the cake back w/ 4 slices missing, but the quality of customer service & the rudeness of ignoring my complaint was worse than just the cake issue. There are plenty of bakeries around, so to not respect & acknowledge people will disappoint customers greatly, therefore I will not be coming back at all. They need better workers to continue to succeed, esp. train & explain sanitation from the front counter & definitely in the...