KFC — Restaurant in Cincinnati

I still have my receipt waiting for a manager or customer care representative to respond. I had a horrible experience. My son & I had a wonderful day and decided Taco Bell sounded good for lunch. We were in the area so we went to this location. The stares and comments were terrible from the beginning. I wanted to leave but my son insisted we stay. I gave them the benefit of the doubt. Atmosphere was terrible. I felt like I was hanging out somewhere in the neighborhood. Employees were not what so ever mindful of what they were saying & the volume. I asked to use the restroom; that's where an employee has to open the door. The sigh & response I received was un settling. I was informed very rudely if I didn't purchase yet I'm not able to gain access to the restroom. I kindly asked who can I speak with regarding this new rule for the simple fact our food would be sitting in the mean time. They would not give me any information on who I can contact. In fact i had one employee keep yelling threats from the back. I reminded them all this terrible behavior they displayed would be included in a review & I would be contacting a supervisor. Moving on our food was horrible. From the soft Taco shells being hard and stale. The lettuce was brown you could tell it was lettuce was left uncovered & unattended. Barely any cheese. Our cheese dip for nacho fries was limited. Upon contacting customer service I haven't received any response. Absolutely no one will take accountability and fix my order or accommodate another one. I hope everyone else's experience is...

I stopped by today, and after waiting 10 minutes to place my order (with no one else in line in front of me) they told me they have nothing from the Taco Bell menu, no Original Recipe Chicken and just 3 extra crispy menu items. This is the 4th time I've gone there, when they don't actually have food to offer. It's unacceptable. I worked for a KFC/Long John Silvers combo location for 5 years, and even the first day we started serving both menu selections, we managed to be able to serve at least something. If this was the first time, second time, or even third time, in a short period of time, that would be one thing. But this is the fourth time over the last year and a half. I've given them plenty of chances and it has gotten progressively worse over time. If a location can't offer over half of the menu, either due to staffing or supply issues, they should just close. It's embarrassing to the Yum! Corporation as a whole, and to Northside. This location would serve the area much better as a different restaurant. Honestly, it would be better of for the community as an abandoned building. At least then, it wouldn't create a traffic flow situation with the disappointed potential customers it...

Hands down worst fast food establishment I've ever been to. They're constantly messing up orders and if you do get the order correct it looks like it's very messily thrown together. You can tell that they really don't care about their customers. This place also doubles as a Taco Bell. One time I went there and started ordering things from Taco Bell only for them to tell me that they didn't have specific ingredients to make everything that I was requesting. So I would try to order something else only for them to tell me they didn't have that either. It's seriously felt like they were making it up at this point because everything I asked for they said they didn't have it. So then I switched to KFC items, and wouldn't you guess it they were pretty upset that I was okay with getting KFC instead. They just didn't want to make any food. This place is my last resort because it's close to me. If you do go here check your food before you leave. I would almost go as far as to take a bite of it before you leave. I've gotten some things from there that taste straight up...