Richie's Chicken and Soul — Restaurant in Cincinnati

Do not order delivery through Richies .. I just ordered and paid for delivery and gave a tip only to get old soggy food 😡and the girl that answered had the nerve to tell me to bring it back.. wtf ... Now how much sense does that make to pay for delivery and then have to drive it back.. if that was the case I may as well picked it up in the first place this was my first and last time ordering this is not a stand up business they give you bad food and don't want to credit you instead want you to be even more inconvenienced by having to bring it back..Why not just give fresh food and there would not be a issue ... I don't know what level. Of education these people have but the math is not mathing..it makes no sense to pay for delivery and receive old food and have the nerve to tell the person to bring...

I WAS ON MY WAY FROM THE DR. ON MONDAY, DECEMBER 7TH. I DECIDED TO STOP BY RICHES ON WHOOLPER ST. I ORDERED A 2PC. WITH A REG. SIZE POP. AFTER THE LADY GAVE ME A RECEIPT. I NOTICED THE POP WAS $2.57. I ASKED HER TO TAKE THE POP OFF. AND THEY NEED TO CHANGED THE MENU IN THE DRIVETHRU. SHE HAD TO CALL THE MGR. AND STATED SHE DIDN'T KNOW HOW TO PUT MY MONEY BACK ON MY CARD. SHE STATED THE MONEY WOULD BE ON MY CARD WITHIN 2 TO 3 DAYS. NEEDLESS TO SAY I WAS FREAKING PISST. NO MONEY OR NO FOOD. AND I LIVE ON THE OTHER SIDE OF TOWN. I WILL BE RETURNING TO THAT PARTICULAR LOCATION FOR MY MONEY. WILL NEVER VISIT THIS...

I got the 4 Piece Chicken Dinner with cornbread and mac and cheese. Overall it was very good. I got the mild chicken which was very crispy, juicy and all around seasoned well. There is also a spicy option which I will try next time since the regular on its own doesnt have any kick to it. The mac and cheese was a cheddar mac and cheese and wasnt too chunky and tasted very good. The cornbread was also very good as well not too moist or dry and very buttery. Overall a very good fried chicken place for a good price and short wait time. In my opinion it's leagues better than any other fast food fried chicken place...