Skyline Chili — Restaurant in Cincinnati

As we were preparing for my graduation trip to Cincinnati, multiple people said this was a MUST while we were there. We were seated immediately and the food was good (different from what I'm used to in Texas, but good for soemthing different). However, the manager (I cannot remember exactly but I believe his name was Bryan) was extremely rude. We kept over hearing him say things to the staff like "want to find soemthing to do?!" in a very tone. There were only a couple customers in there then and a ton of staff. I don't know what all they had to do, but it did not appear as though they could find much to do at that moment since it was slow. But to keep hearing him say things like that was not appropriate in mine and my friend's opinion. While we were checking out, I was telling the manager how everyone said this was MUST on our trip (I'm friendly and was just making small talk) and he very dry and sarcastically said something like "so how was it?" Then my friend needed go sign her receipt and he all but threw the pen at her. Now, I don't mean he actually THREW the pen at her. But he did not hand it to her in the slightest. He very rudely and abruptly tossed the pen to her across the counter.

Her and I are not ones to complain. She worked in the food industry for a long time, she gets it. I'm a nice and understanding person. We understand things happen and we rarely complain. We get it. The food industry can be hard, especially with difficult customers. But we are nice and easy going customers who understand things happen. The rest of the staff were great and the food was good (just still trying to get used to the idea of chili on noodles. Lol!!) But the manager's attitude and behavior (where customers could hear and see) was unacceptable. We were excited to be there and try the infamous 3-way and left there irritated and not...

Came and sat down with our family & friends, sat and waited for 20 minutes with not even water while the waitress seated and took the orders of every table that came in after us(5 tables). We were also seated in the furthest back table in the place, closest to the bathroom. We were the only NOT white people there. The atmosphere was not welcoming if you get what I mean. Waitress only spoke to me…Only me & acknowledged me when I spoke—Not once during the whole experience did she make eye contact with anyone else even when they spoke to her. When it came time to give us the check instead of giving it to any of the men with us she shoved it at me. Its was really uncomfortable. While placing food/drinks she repeatedly reached infront of people’s faces, instead of walking around and handing out food out by each individual. But let’s skip to the actual food, it was disappointing. On top of the chili being super watery, every hotdog that we ordered came out with the wrong toppings on it(asked for no onion & no mustard in kids so they put it on and the one dog was supposed to have everything and it didn’t have anything) I would not recommend anything with this disgusting excuse of “chili” in it. Idk if it’s cinnamon or nutmeg but it’s too much it’s gross. Baked potato was probably the best, second the chicken bacon “wrap” and that wasn’t even all that. Chili...

I visited this Skyline Chili recently to grab dinner and had a very unsettling experience. While waiting for my food, a man began saying, “you dropped your pocket,” over and over while pointing to the ground and laughing. He continued muttering gibberish and getting uncomfortably close to me, and the whole interaction felt off — like he was trying to confuse or unsettle me on purpose.

I checked the ground and hadn’t dropped anything, which made the situation feel even stranger. I immediately became on guard. His behavior was not just odd — it felt like he was testing boundaries or trying to provoke a reaction.

What made this worse was that the employees clearly saw what was happening. I made eye contact with one of them — a woman behind the counter — and she just stared at me without saying a word or offering any help. I felt completely uncomfortable and unsupported.

I don’t expect staff to intervene in every situation, but when someone is clearly being bothered and visibly uncomfortable, a simple “Are you okay?” would go a long way. The lack of acknowledgment made an already tense situation feel worse.

I hope management will consider training staff to be more aware and responsive when customers are experiencing this kind of discomfort. Basic attentiveness and empathy can make a huge difference.

Will not be...