Ficarella's Pizzeria — Restaurant in City of Batavia

First time ordering from here. Was not disappointed. Delivery was fast and they delivered right to my semi and had no problems with her trying to find me. The apple pie desert egg roll things were awesome with warm Carmel dip. Just had large pepperoni and saw some people complaining in reviews about the size but mine was big. The pieces were cut in squares which I don’t mind but maybe that confuses some people that don’t understand shapes. I don’t come here to Batavia very often except to pick up from a factory few times a year here but now when I do come here I know I’m ordering from here every time. My fiancé loved it as well. To me the price seemed very fair for a quality pizza with plenty of cheese toppings and sauce which I saw people were having issues with that but then again I’m used to paying 15$ for a burger and fries at a truck stop or 18$ for a frozen pizza to be warmed up at a truck stop. So to me the prices are not bad at all from a ma an pa type pizza joint. Much rather support smaller places and get much better quality pizza for a couple dollars more than get the run of the mill mega company pizza corporation pizzas. Almost makes me wish I lived out here so I could eat this more often. I doubt they deliver pizza...

There are a lot of pizza places in Batavia. Some great and some mediocre. What makes Ficarella’s my go to pizza place in town is how consistent they are. Their pickle pizza and Buffalo chicken pizza are definitely the stars of the show in my book. I can always count on my food being fresh and made how I expect it to be made. It’s made in a timely manner. Service in the store has been consistent, fast, professional, and positive in my many experiences with them. You also can’t beat the drive thru - pizza and wings in the drive thru is just genius. The wings are good, I order them well done to ensure they are crispy and very flavorful and never disappointing. The wings could be hotter but that’s WNY for you. The gluten free pizza is quite good (for being gluten free haha) they let you get specialty pizzas on a gluten free crust without charging outrageous amounts for each individual topping, I don’t know any other place that does that in WNY. My kids and husband like the regular pizza, they report that fic’s is never stingy on the cheese like many places. Over all I think this place is worth not just a visit but many return visits. A true staple! On the occasions we have gotten delivery it has been fast with very...

I would personally like to talk to the owner. I order from you all the time. I have never had such bad service in my life. I ordered the chicken finger ranch salad. I asked for no ranch but honey mustard on the side. I got a Cesar salad. I also ordered a tuna sub toasted with lettuce tomato and onion with a little mayo. What i got was tuna sub toasted with lettuce tomato and onion with a lot of mayo with cheese and it tasted like it was drowned in pickle juice. I don't think you serve pickles but i could be wrong. I understand people make mistakes but the entire order. Then our conversation 1st phone call my salad is wrong ok ill remake it. Ok second phone my sub is wrong also. Could i please talk to the manger. The manager is busy can i help you. Yes my entire order is wrong i want a refund not remade. I don't wanna come back on another visit. Well there is no manager on. You will have to call back tomorrow. No i want you to call the manger and get it fixed or please have them call me. I can't do that. Ok so who's the manager on tomorrow. I don't know. Wow so who is in charge is my question along with how do you not know who the manager is where you work. You don't even deserve the one...