Subway — Restaurant in City of Binghamton

Quality and service have gone way down over the years. The coupons they mail to you don't apply to most subs. You think you are getting a deal, but there is no deal. You have to read the fine print closely. It is not worth your time. With the amount they charge, it is smarter to go to Jersey Mike's. Same price, and Mike's has much better quality. It's worth ordering Mike's on Door Dash or going there rather than going to Subway. The service at this particular location is also very poor. No one smiles, and very unfriendly. Also, a big thing that I don't like is that Subway was always transparent. Not at this one. They cover up your view when making your subs with a lid, so you don't see what they are doing to your sub. I find that very untrustworthy. Also, if you gave a five star review of this place, either you have no taste in food or you're paid to give a good review. I have more colorful language for you, but I decided to be appropriate since this was online. If you would like my honest answer, I would...

One star because you need to re-train your employees on cross contamination. Guy with glasses kept touching and readjusting his cloth mask (that he’s been talking into for the past several days, no doubt) with gloves on and then asked me what I wanted. I asked him to please change his gloves and he had someone else make my sandwich. He continued to make other sandwiches with the same pair of gloves. If the mask doesn’t stay above your nose then it shouldn’t be worn. Honestly really disgusting and none of the food can be trusted. Never...

I highly recommend this subway franchise for its outstanding customer service and dedication to achieving the highest level of customer satisfaction across the board. And I especially want to personally thank Owen (hopefully I got his name right), for providing me with a cup of water after close of business, and offering me a ride home when he learned that my vehicle was disabled. So if your on the West side of Binghamton, stop into the Subway on Main and say hello this class act of man. Oh yeah, and...