I don't usually go out of my way to leave a bad review, but after years of grabbing slices and squares from the front counter, we decided to treat some out-of-state guests with a whole Sicilian pie from Scalias. First off, the service was fantastic and both of the women who helped us were incredibly helpful and patient. They were the highlight of the entire experience.
The slices from the counter in the past have always been solid, with no complaints except for the rare overcooked or undercooked mess that happens just about anywhere. However, the Sicilian pie we ordered, along with wings and garlic knots, was hands down some of the worst pizza we've had. We had really talked up Scalias to our friends since they come from a pizza dead zone, and ended up with a pizza that was undercooked, loaded with salt, and just all-around bland and inedible. The wings were salt bombs with no flavor, and the atomic sauce tasted like something a toddler made after sneaking into the kitchen to practice chemistry.
The only saving grace were the garlic knots, which were okay.
I have no idea what's going on over here, but the owners owe it to themselves to figure it out. This place went from being a Hudson Valley staple to a dump.
The low rating is for forcing me to throw a pizza in the trash, never had to do...
Read moreThis is very disappointing. My family has frequented Scali's for a very long time now, but over the past year they have managed to go from the best of Hudson to the worst. Tonight we ordered food at 8 PM, we were supposed to receive it by 9 PM the latest. We did not receive our food until 9:40 PM. By the time we received it it was luke warm. The chicken wings were dry and the poppers were cold. The stromboli we ordered was very soggy, soaking in grease, when I bit into it I received about half of a sliced, partially cooked onion in one bite. When my Step Father called the establishment to complain the "Pizza Chef" stated that he was recently new along with the driver, they were having several issues, and he would probably not be working there much longer. We were awarded a credit for next time, but I doubt we will even use it due to the uneccesary frustration and aggregation brought on. This has been accumulating for quite some time, giving Scali's several chances to redeem themselves. Prior experiences have included wrong orders, drivers not being able to find the house, baked ziti that tasted like soap, and severely overcooked chicken to the point that it is no longer edible, let alone chewable. I advise no...
Read moreI preordered a fruity pebbles creampuff pizza in advance for our 1 yr anniversary and when I called on that day"today" they told me that I never ordered anything. Not only is that a lie but I also prepaid and also told I didn't do that. Excuse me for being str8 forward but I think id know what I did and didn't order.. Customer's are always right isn't that right? I ordered it on mother's day and bam they didn't put my order down. That lady whome answering the phone told me shes the only one that takes the orders when I spoke to a male.. How the ** do u work evrey simgle day without a day off since ur the only person who takes orders as u...
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