New Capital Seafood Restaurant — Restaurant in City of Industry

Updated October 2020

Updated for covid: they’re currently open for takeout. You can call ahead or go inside to place your order on one of the paper sheets. Credit cards are accepted, and parking is easily available in the strip mall’s parking lot. Service is quick, if a bit curt, and they take the coronavirus safety precautions very seriously. They’ll call out the last four digits of your phone number over the intercom. There were still a lot of people ordering takeout, so either go earlier or call ahead to reduce your waiting time.

The food is delicious. There’s currently a limited menu, and all dishes are $3.69 plus tax. Get 2-3 dishes per person and you’ll be solid. The custard bun, siu mai, and xian su guk are my favorite dishes. The beef rice noodle and the sesame ball are also very tasty.

Overall, a tasty option whenever you have a dim sum craving.

First review

Busy, authentic dim sum restaurant with carts being pushed around with primarily seafood offerings. My family and I have been going to this particular restaurant for years. On the weekends there’s always a long wait - get a number from the lady at the stand and they’ll call it out over the intercom in both English and Chinese. We waited forty minutes on a Sunday at 1pm. You can hang outside or grab boba downstairs at the Ten Ren. It’s not in chronological order but be aware that if you have a party bigger than four, then you might be waiting for a while. I’d suggest coming first thing when they open to avoid the long wait. They seat you quickly and you essentially flag the waitresses down with the carts and pick out what you want. They speak limited English but you can just point. They’ll stamp your card so they keep track of how much food you order. The food is delicious, as I mentioned earlier, the family and I have been coming here for several years. Highly recommend getting the siu mai and the pineapple bun for dessert. Other favorites include the milky bun, sesame ball, and shrimp wonton. Ask for the spicy sauce - it’s so yummy. There is a tea and table fee for about $1.60 per person. When you’re ready to pay then flag anyone without a cart down and give them your stamp card.

Only reason why this isn’t a five star review is because the bathrooms aren’t clean and it was difficult to flag someone down at the end to pay. For those not used to Asian customer service, know that it’s nonexistent, and that’s the case here. However if you come knowing there will be a long wait and that it’s not known for customer service, then you’ll have an amazing time...

This place has the worst service EVER! Our family has been coming here for the past ten years, but we will never return again. After our family finished eat dim sum my Mom ordered some dim sum to go, and after 20 min (the place wasn't busy) we asked the waiter what was going on. He said he placed the order and gave it to someone else. It seemed the person made a mistake and was a new worker, but what was furious was after we complained, he turned around and we overheard the remark while telling his coworker, "crazy", in Cantonese. I'm Taiwanese and Cantonese, and as a customer, if you heard a waiter worker calling you or your family member crazy in their native language, with the waiter thinking we didn't hear or understand what he said, you would have been FURIOUS and deeply upset at such uneducated and despicable rudeness. Nobody should say such an insulting word, it's considered verbal abuse and we can sue just for how we were treated. Many of the workers over there have bad attitude. Earlier before the incident I asked a lady, is that Congee? And she replied, "Does that LOOK like congee?!", with a nasty Attitude. Then she just left. We were good paying customers but today was the last straw. The managers didn't care after we complained, we don't deserve to be treated like this and will never go to this place again. Their crappy attitude made the food taste like crap. They should learn how American franchises and restaurants train and treat their customers. If I can give a 0 rating I would, they don't even deserve any stars. There are many other dim sum restaurants nearby that have good customer service and good food and I don't care if I pay for more elsewhere. They have 0 customer service as in ZERO. I eat out a lot and this is the worst restaurant ever. Customers Beware, food may be cheap but so is their service. It's an...

Time went : around 10:30am on Saturday Parking: free but very busy

First time here. Servers speak English? Not really too much. I've encountered some that understand English but not speak it. Might be helpful if you knew/understand some or bring a friend that does.

Carts: yes Price : about $5 per plate

Busy? Yes, it's dim sum at a seafood restaurant on a weekend. We arrived around 10;30am and it was P A C K E D. A line formed shortly after we arrived to be seated. The earlier you arrive, the better.

Good bits of the review: A lot of carts roaming around and I see it often replenished with high towers. The daikon/turnip cakes are one of my favorites and its heated on a flat top pan cart thing. So it's hot and crispy when you get it. There is the basic variety you get at most dim sum places and a little more I don't see too often. The servings are good sizes. I love the smaller bun portions.

Bad bits: A lot of the rice wraps are thicker that I expected because I'm used to thinner ones but it might be good for some. Examples are from the 'har gow' and the shrimp rice noodle. The beef is okay but was kind of cold when I got it. The chicken feet is okay but the sauce is more oily than expected. A few things that we ate were already 'cold'

Pictured: Shu Mai, har gow, beef tendon, chicken feet, bean curd, egg roll, fried shrimp ball, fried shrimp wonton, shrimp rice noodle, pineapple bun(has solidified egg custard inside)

Not pictured: Egg custard bun (also solidified inside compared to some others that might be liquidity), and the turnip cakes.

Total with tea without tip: ~$78

Will I come back? Yeah, sure. But probably not so 'late' in...