It was my first time here!— I am new to the area and was in the mood for a grass-fed burger with some fries and ketchup!
I ordered the Original (cheeseburger with extra cheese!) with a gluten-free bun and fries.
The fries are VERY good and are my type of fries. I come from the city and these remind me of my favorite fries so it was a nice treat:)
The burger was good; the sauce is really what made it. The gluten-free bun was better than I thought it was going to be! A beautiful grill around the edges for a nice crisp.. nothing like it!
The areas for improvement is.. the energy here is very.. unwelcoming and a ‘lower’ vibration than what I typically enjoy being in and around. The man at the counter (with a ponytail) didn’t seem to want to be bothered. I understand people go through things yet the energy was undeniable all around even how the employees speak to each other. It didn’t seem like a happy or welcoming place. I know the place would do better too (based on the food alone) if the culture was different.
I initiated conversation and said it was very good and I received somewhat of a shrug which, again, is fine; more so, not pleasant to be around.
I’d consider recommending to others and potentially be back; yet to another location for sure.
Check out some of the photos! It’ll definitely draw you...
Read moreI don’t usually leave critical reviews but this one sticks out because it made a lasting impact on my day-to-day. I used to come in many times a week, for years. The cashiers always knew my order and would type it in as soon as I walked in. There used to be a manager there names John who was always super kind to me.
Over time, staff changed which is normal, but the overall vibe just deteriorated. The employees are doing their best but you can tell management is uninspired.
It sounds so stupid, but the last straw was the seltzer thing, and I even ignored that for a long time. I always got the same thing, a double original cheeseburger for here with fries and a drink… and they actually watch and monitor to make sure you aren’t including including spicy bubbles to your shitty tap water?
I was giving literally hundreds of dollars a month to this place and no longer do.
A note to Buns, I know you’re “local” but you feel like a chain and it’s boring and I did not feel valued. Do better. Moonburger, I now...
Read moreUnexpected and pleasantly surprised! The first two things that came to mind when we took our first bites. We found ourselves in Kingston for the day and needed a bite before heading back home. We came in with no expectations other than eating a burger and we now find ourselves looking for an excuse to make the trek back to Kingston for more burgers! The crispy fries caught our attention first. Dusted with the perfect amount of salt and pepper with a bite like they were fried in duck fat. These fries were tremendous! The burgers were juicy, flavorful and the buns were a perfect bed to sop up all of the flavors. We also grabbed some chicken nuggets which were pleasantly fluffy with a light crisp that popped with a juicy balanced flavor. Overall we were happy with our food, with the prompt service, and look forward...
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