Burger King — Restaurant in City of North Tonawanda

This has to be the worst bk location and I travel all over WNY for work daily. Let me start off with that they barely ever give you a receipt so you can't call and complain about your messed up order or give negative feedback through their BK experience website.

I ordered a regular whopper meal along with a Whopper jr meal and my whopper was warm. The lettuce was mushy like it was microwaved and not even remotely crisp.

I ordered a double cheeseburger big kids meal as well as 2 double cheeseburgers, an order of onion rings and a Frozen icee. Nothing wrong with the burgers. The fries/rings were old and cold like they have been sitting there for quite some time.

I spent $31.90 on mediocre food. I wouldn't go to this location nor recommend if the customer doesn't order their food fresh off the broiler or fresh out of the fryer. Every time we go the fries are...

I arrived at approximately 10 pm on July 2nd. I had a mobile order placed for this exact location and my card was charged for approximately 10 dollars. I wait at the drive through window and the employee at the cash register is blatantly ignoring me. I then knock loudly on the window to get his attention. He comes over and says the system is down and he can’t see my order. The kicker is he then refuses to refund me or provide me with any food, even when I am able to show him the order details that it was paid and what food I ordered. So not only did this location take my money they also made me go to bed hungry. Really hope these employees go through some tough financial times and pay for food then are told to go hungry… terrible feeling and I will never go to Burger King again after being a...

I normally don't have a issue with bk but once again there mozzarellasticks are no good. I called to let them know the one manager told me I could get a free mozzarellasticks when I come back. He was really nice to take my name I called on Saturday last week so I go in today. The mozzeralla sticks are bad. I talked to the female manager idk her name but she got really rude. Not her fault I guess the night manager who I talked to didn't write the name down. But no need to get rude tho. Needless to say. Pls check ur mozzarellasticks before getting home. Another day I go in to get a hamburger I see a guy spit in my food that has drama with my roommate n takes it out at me. This person calls me disrespectful names for no reason 👿. Bk was my go to get food n...