Jeremiah's Tavern — Restaurant in City of Rochester

I have always LOVED Jeremiah's! My last visit to the Monroe restaurant did not meet the expectations I have for this restaurant. Our server was very good and truly felt bad and appeared embarrassed that our food was so bad. He tried several times to make it right-thats why the 4 stars, if I was only rating the food, I could not give more than 1 star and that is because the food can only be described as awful and not at all appetizing! We ordered a 10 piece wing platter - the wings smoked/Bee Sting (sweet & tangy) and EXTRA WELL DONE! The platter comes with a piece of cornbread and 1 side. I chose a side salad w a $2 additional charge. My salad came with the "hot" food. The wings were NOT well done, some actually had pink close to the bone. We also ordered Poutine -w extra WELL DONE Steak fries, cheese curds and gravy all over it. The poutine came out luke warm as if the gravy poured over the top was never heated and was poured right from a can at room temperature onto the plate. The cheese curds are typically melted in this dish from the hot fries and hot gravy. Our cheese curds were ice cold, seriously straight from the fridge onto the plate not at all melted, the fries we ordered xtra well done came out blanched, not only were they NOT well done, most of them were not even fully cooked! So our waiter came to check on us after we received our food, he asked if everything was to our liking. I was honest and expressed wings/Fries NOT WELL DONE, poutine not hot. He asked if we wanted wings cooked more-we said yes. He took them back. Not only were the wings not cooked-The smoked w Bee Sting sauce is a BAD COMBO!! they tasted like they were cooked w way too much liquid smoke and had vinegar poured over them. I asked if we could choose a different sauce bc I chose the bee sting and I was so turned off I couldn't eat any so my husband requested buffalo- the 2nd order of wings came out packed up in a box to go. When we arrived home my hungry husband opened the box and was turned off by the "smoke odor" . He shut the box and they are sitting in the fridge untouched 5 days later. Our waiter told us the Poutine was on him. We were starving so when we gave the waiter the wings back we picked at the poutine and the wings remain untouched. The wings were packed without the corn, Bread. Very disappointing dinner at Jeremiah's- not sure if they have new cooks or if people called in sick or what the problem was bc I have gone several times before and never ...

I want to first say that Jeremiah’s is one of my favorite restaurants to go to, particularly the Monroe Avenue location (Jefferson Road location is super unreliable and I always have issues with the food there). So I will give them two stars, but based on my experience last night, they deserve one star. I was a party of two and we sat in the dining area where there were four other tables besides us, and one server waiting on the room. I’ve served tables for years, so I know that’s not that much to juggle and it wasn’t busy. That being said, my brother and I waited 20 minutes before I went up front to tell the host the server had not come by yet. She told us she “wasn’t informed” she had a new table.... it’s one room. How did you not see us? At that point we put our whole order in, which was one app and two entrees. We waited about another 20 minutes with no food. We originally arrived around 7:25 that night and after it hit 8:25 and we had no food still (and we watched our server sit down with guests at another table) we left. I’ve never walked out on a dinner like that. I have never received service like that. Never written a review for a restaurant before. I will be back but I will make sure I’m not sat with that server again. If that was my first experience at Jeremiah’s I would never come back there. The food is good but they really need to get it together.

Would love to add a photo but it would just be of a...

I've lived in the neighborhood of Jeremiah's for more than 10 years, and while I have been a casual to regular patron, a series of awful experiences compelled me to write this review. To call this a review is an understatement, this is a WARNING: Awful service, mostly from a series of Napoleon-complexed managers. As I paid my tab there last time, which will be the last of my money spent there, the bartender was actually apologizing for the manager's behavior. Awful food, their claim to fame is their chicken wing which wins a local media award every year, but if you were to sit and eat them it's easy to see the connection between advertising dollars and their venerable award. Please keep in mind I have long time friends that work there currently and I know a number of former employees. I work in food service, I understand how operations can breakdown sometimes, But I will no longer spend my money there, as a public service I will tell everyone who mentions the place about the experiences (notice the plural) I have had. Bring your custom somewhere where you will be treated like a paying customer. For example Monty's Krown or the Otter Lodge, two places at which I have never had anything but positive...