OIP-Original Italian Pizza — Restaurant in City of Syracuse

I admit I'm fussy about Pizza. I lived the first 50 years of my life in NYC, where there's practically a Pizzeria on every block. The competition there is fierce, and if you don't make great Pizza, you're out of business in a month. Since I moved to Syracuse 15 years ago, I've had to resign myself to Pizza that just doesn't stack up. Well, in all of Syracuse, the worst of the worst Pizza is that proffered by OIP. it's kind of like cardboard with bad Tomato Sauce and Cheese -- and not enough of it. I've found a few Pizzerias in Syracuse that make halfway decent Pizza, but OIP isn't one of them. I had a friend who loves Pizza who recently visited Brooklyn. He always thought that the Pizza here isn't bad. I told him to visit a few Pizza places while there -- there's plenty of Pizza joints to choose from. Well, he came back after a week and said, "You're right -- I ate Pizza in Brooklyn almost every day, and now I know what Pizza is supposed to taste like. Every Pizzaria in Brooklyn makes better Pizza than you can find in Syracuse". He says he'll never see foot in an OIP again. There are several OIP outlets in Syracuse, and I've found that some make even worse Pizza than the others. Well, as bad Pizza goes, the OIP on Townsend and James is about the worst of them. I tried it out again the last time I was there -- the Pizza was cold and stiff, and pretty bad by any standards. If you want decent Pizza in the Syracuse area, try Mario & Salvo's or Avacolli in Liverpool. But as for OIP -- I say: Avoid...

I’ve never had a bad experience with OIP. The chargrilled wings are perfection and their Buffalo style wings are just as good. The hot sauce they use for the Buffalo style is absolutely delicious. It’s the perfect amount of heat coupled with great flavors. I’m not sure what they season the sauce with, but they do it very well. I asked for the wings crispy, and they came crispy, which makes or breaks a wing order for me. I don’t know many, who like a soggy wing. They are always nice to interact with and the pizza is always hot and perfect as well. I moved to the area a year ago and it’s my new pizza and wing go to. Also, I didn’t take advantage of it, but if you’re in their member program, they offer you a free cheesecake for your birthday which...

UPDATE Store Manager personally called and apologized for the incident. He was on vacation and he rectified the situation very well. He was very apologetic and listened.

We had ordered pizza. Deliver took about an hour. Ordered 20 wings, a large pizza with 1 topping, and garlic knots... We split the order of wings to have 2 flavors and they charged us. When we got them they are all 1 flavor, called and they said we can make you new ones and pick those up. Meanwhile family from CT was visiting and didnt want to wait another hour. So I suggested if they can take my info down and maybe give a a credit for later, was put on hold. Finally someone came on the phone and couldnt speak English...I had asked for the manager and...