Salt Restaurant and Bar — Restaurant in City of Syracuse

We were celebrating our 26th anniversary. This was noted on the online reservation.We had reserved for 6:15, and arrived @ 0600.The parking lot was very full as the event posted was a mayoral rally.We were shown to a table and the waitress Erika arrived immediately and welcomed us. She took our drink order and answered a few questions.We then ordered and hot bread arrived.This was delicious.Butter was provided and was soft.We asked for additional and it was not soft at all.When our meals arrived steak was very undercooked and had to be sent back.Erika did leave the other items and only took the beef. We tried to melt the butter on the side dishes for flavor but it did not melt.We then sent the sides back. They returned charred.The seafood dish was delicious.The beef dish was unflavored and undercooked. No mention of our celebration.The food could have been better.We wished it was.Erika did a great job.Too bad the kitchen wasn't since the meal prices were high.It's a good thing that we had a gift card.Maybe a dinner salad could have been included for the price of the meal.Thanks anyway because it did not ruin our...

I didn't want to believe the bad reviews because there were so many good ones, but I did not have a good experience. The server I had was very friendly but messed up a lot and it wasn't busy at all so I can't blame high workload and I was just a table for one. I ordered french onion soup and a chicken dish that came with risotto. The soup came out after the entree and it wasn't the right soup. The risotto was so undercooked I sent it back. Got my soup and it was good, then got my entree back- risotto still very undercooked so I sent it back again and ordered something else because I just wasn't confident I'd get a decent risotto. I got the scallop pasta dish which was decent and they gave me extra scallops for the trouble of my previous mishap; they also took it off the bill so I was pleasantly surprised and thought it was very good customer service. I also think they could reduce the portion sizes of each dish because it was just so much food I felt bad I couldn't finish it all and it would...

Online reservations made it quite easy to save a table. Upon arrival, we were immediately escorted to our seating. Daily signature items were posted separately from the menu and were easily distinguished from the rest of the menu. Servers were very knowledgeable about all menu items. Upon ordering our items [airline chicken for me and ahi tuna for the hubby] our meals were brought to us very quickly and looked very tasty. Prior to our orders being brought, savory herbed rolls were served. The chicken was very tasty with a zippy bbq sauce served with a nicely textured helping of garlicky mashed potatoes on a bed of perfectly wilted baby spinach. The tuna was rubbed with savory herbs and served with creamy rice on a similar bed of perfectly wilted baby spinach. Server was very attentive but not intrusive. The bill was brought discreetly, we paid with a Groupon and debit, and server earned a good tip based on his attentiveness as well as...