Character Coffee — Restaurant in City of Utica

Character Coffee has truly captured my heart, and it's my pleasure to award them a well-deserved five-star review, with a special mention to the incredible owner, Katie Aiello.

The service at Character Coffee, under the guidance of Katie Aiello, is nothing short of excellent. From the moment you enter, the staff's warm and inviting demeanor creates a welcoming atmosphere. Katie's commitment to providing top-notch service is evident, making each visit a delightful experience.

The coffee at Character Coffee, curated by Katie Aiello, is a true testament to her dedication to quality. The rich and flavorful brew reflects a passion for coffee that goes beyond the ordinary. Whether you're a seasoned coffee enthusiast or someone exploring the world of coffee, Character Coffee offers a delightful journey for your taste buds.

What truly sets Character Coffee apart is its active involvement in the community, a reflection of Katie Aiello's commitment to making a positive impact. Knowing that your coffee supports community initiatives adds an extra layer of satisfaction to the overall experience.

The staff, under the leadership of Katie Aiello, are not only skilled but also beautiful human beings. Their genuine kindness and passion for the craft, instilled by Katie's example, create an atmosphere that feels like more than just a coffee shop—it's a community.

In conclusion, Character Coffee, with the heartfelt touch of owner Katie Aiello, is a beacon in the coffee world. With excellent service, great coffee, community involvement, and a team led by a remarkable individual, Character Coffee is an absolute gem. Five stars well-deserved! Highly...

Coffee with the most Character

This is the best coffee shop I have ever found in New York (and actually anywhere else). You will not find another shop that cares this much about the coffee craft within a 100 mile radius (at least). The most aptly named shop - it is full of great coffee and great character. Some of my highlights:

*Attention to quality of the craft is immeasurable here. The fantastic barista, John and owner, Katie were at the bar, testing and creating flavors and combinations. You can really tell they have a passion for innovating in the coffee community - you can really taste it too!

The creativity is unmatched and inspiring. As mentioned above, the staff here make house-made syrup from scratch, and they have flavors NO other coffee shop offers (Pistachio syrup c'mon). They also experiment with multiple beans/roasts and methods of brewing, they are extremely knowledgeable about the craft

*The genuine character the staff offers. I walked in this shop for a quick stop and ended up spending most of my Sunday here. John, Katie and the crew were so engaging and offered such interesting coffee talk. They were extremely friendly and kind - they truly gave the 'coffee shop culture' you only see in TV shows.

You will never step into a coffee shop that has quite the character this one does, and even as I write this, I have the urge to return. You go for coffee and leave with an experience . I 100% recommend this for anyone stopping...

A.M.A.Z.I.N.G.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I'll never get a Dunkin Coffee ever again!!! I'm just upset that I'm just now finding out about this location!!!! It's super cute inside. I wish I had the time to sit and enjoy it before work but I'm always last minute. But when I say the customer service is top tier!!!!!!!!!!!!! Honey it is A1...Like my heart gets warmer when I walk in and get spoken to so politely. And even for the few minutes I am in there I swear I don't even feel like I'm in Utica anymore. I hate that I don't know the young lady's name that serves me but at this rate I'm sure we will get to know each other. She is the absolute sweetest. You guys have to have their coffee. It's so rich and tasty!!!!!!! They make Dunkin and Starbucks look terrible. I honestly can go on and on about this shop here....and I've only had their coffee 3 times!!!!!!!!!!!!! Here's to another 3 million more lol I pray you guys expand so that everyone can have this same...