Dunkin' — Restaurant in City of Yonkers

My friend and I both got iced chai lattes earlier today, accidentally spilled one and apologized multiple times. We let the employee that was present, a brown skinned guy, know, got upset and said "you didnt right", I confirmed it, apologized, got very upset still, sighing very loud, complaining to maybe another employee at the back? Remade one of the drinks that spilled and placed it on the counter with alot of attitude. Apologized again and left and realized our drinks weren't even iced chai, it literally tasted like iced coffee. I noticed in previous reviews, people complained about the same thing. I wanted to stop by again to complain about that but due to the incident earlier, I dont want the employee who was already upset to get even more upset. Don't work at a fast food place if you're gonna give attitude to almost every...

I have sent my drinks back three times and they still can’t get things right. We append 30 dollars every Sunday, they constantly get annoyed and bothered easily. They take much to long for your Oder and constantly get it wrong. They coffee (iced) is not fresh it’s days old. They replace your coffee with whatever they have. I ordered a Americano I had yo take it back due to it having cream okay not a problem but they replace it with old iced coffee I. Which earlier I sent back. It looks like I really need to stop ordering here. They only make money due to it being the only coffee shop next door...

This review is long overdue for this location. I went to buy coffee & the lady she looks like an indian w black mid shoulder hair started yelling at me at the cashier. I told her Dont yell at me and she continues, till i was at the very end of the counter near the exit waiting for my sandwich. I was so upset i just left my coffee & didnt wait for my sandwich anymore & i never went back to this location. I just wished they try to give this certain employee some refresher course how to do customer service, it seems like we are talking about the same employee on the reviews here on this...