Kim Wei Kitchens — Restaurant in City of Yonkers

My reason for giving a one rating I walked into Kim Wei Kitchen, walked up to the counter and waited for the lady to assist me. When she finally came to the counter she asked can I help you. I stated that I wanted shrimp tempura and began to try and describe it. Saying it was fried with little seeds on it in a sauce. The lady said I don’t know what that is and proceeded to just turn around and walk away. Trying to get her attention I asked do you know what shrimp tempura is? She said no not even trying to help me at all. When I gathered she wasn’t going to help me, I tried to wave one of the cooks over. She turned to the cook, turned back to me and said he speaks no English. I’m so confused as to why I was treated with such blatant disrespect, what did I do? I just grabbed one of the menus and left. I’m NOT sure why this lady refused to assist me in any way in her place. I’m not sure why she treated me like that when all I wanted was to order some food. Why have a business if you are not willing to treat everyone fairly. Discrimination against anyone for any reason is mean, unfair...

I COULDN'T EVEN PLACE THE ORDER........I tried to place the order for general tso chicken with fries and a side order of scallops and once the shameful excuse of a women came on the phone she was rushy and rude. She barked out the orders and price on the phone as if she was a dog. Then once I had a disagreement about her tone I just caved in and ordered the food because I was hungry and didn't feel like trying again with a different place. After waiting 20 mins I called back to find out the update on my meal and the same woman had the nerve to tell me she never placed the order and made up some excuse. So I went off and told her to have some better costumer service and to treat me better since I'm a paying customer. She then told me that if I want the same order it will be 2.00 MORE and to hurry up before SHE hangs up. We then had a screaming match on the phone and I'm ashamed that she caused me to get so angry but if I can warn you DON'T EVER ORDER FROM...

First and foremost this guys had the most blatant, indifferent attitude toward customer service. I walked in thinking I can pay with my card but I'm told there's a $20 minimum and if you can't meet this requirement: no food. My order total was 18.25 and I asked them nicely if they could just do a one-time exception since I didn't have enough for the $20 minimum. Seriously, a TWENTY dollar minimum? I had never been there before and it was my first time. I told them all of this and they gave me cold, indifferent rude answers. The lady then has the audacity to point to a piece of poorly written cardboard cutout that said "20 dollars minimum if paying with card". What's the point of that!? I ordered with them via phone. How the hell am I supposed to know they have this rule?

First and last time I go to them. Such a shame. The food wasn't bad at all but their etiquette and professionalism was expired soy sauce...