Starbucks — Restaurant in Clarksburg

Atmosphere: 3/5 This location is on the smaller side with limited seating inside. While the space is generally clean and has the classic Starbucks style, the biggest downside was the stack of large boxes sitting right in front of the counter. It takes up valuable floor space and creates a cluttered first impression. I understand they need to restock, but there has to be a better solution than storing supplies where customers are walking and ordering.

Service: 4/5 The staff here were friendly, efficient, and kept the line moving quickly. I didn’t have to wait long for my drink, and the team seemed well-organized.

Food/Drink: 4/5 I ordered my usual go-to: an iced caramel macchiato. It was made well and tasted just as good as I’ve come to expect from other Starbucks locations. No complaints there!

Extras: This location has a convenient drive-thru, free parking, and easy access from the shopping center. One small challenge: if you’re trying to make a left-hand turn when exiting, traffic can be a bit tricky. But there is an alternate exit with a traffic light that makes getting out much easier—worth taking if...

My husband and I travel frequently and always visit this Starbucks. Our experience has always been good. However, tonight our experience can only be described as poor. As we walked in we were greeted by four girls with scowls on their faces. We were told the only coffee available was Gold Coast pour over. As the girl was attempting to do our pour overs the filter broke and a large amount of grounds went into the cup. Instead of pouring the cup out and starting over, she took the cup and poured it back through. My husband who never says anything, asked for a refund and our cups back. The girl stated, "the filter just broke and I poured it back through. It will be fine." My husband said no it is not fine we would like a refund. The staff was even more bothered by this and was extremely rude. When I walk into an establishment it becomes all about the experience. I am sad these four girls appear as if their job is a nuisance and could care less about the customer experience. Hopefully all four of them were having a bad day and will realize it takes much less energy and muscle...

I personally do not ever order anything, but I'm here everyday to order a large hot mocha no foam no whip and a large hot vanilla coffee and sometimes a pup cup. My total is always eight dollars and forty five cents. I don't know the words or language for sizes, so I just say small or medium or large. What language is it anyway? And why I always think since this restaurant is always mixing up shakes and frozen drinks of different assortments, maybe you could add an oreo shake to the menu. I always have to go to burger king or dairy queen, but adding this to the menu, I could make only one stop. As far as customer service, I always use the drive thru. I have never been inside here, but the employees are always so friendly. I rarely have a wait, unless it's black friday and the line is understandably long, but not unreasonable. One time the driver in front of me ordered at the speaker then drove off, so when I got to the window, I was offered his order of some kind of frozen caramel coffee flavored drink. I accepted it, and my son and I shared it. It was good...