KFC — Restaurant in Clarksburg

KFC's core product offering is pressure fried, on-the-bone chicken pieces seasoned with Colonel Harland Sanders' "Original Recipe" of 11 herbs and spices. The product is typically available in either two or three piece individual servings, or in a family size cardboard bucket, typically holding between 6 and 16 chicken pieces. In territories that follow the system handed down by Colonel Sanders, such as Canada and the UK, each chicken is divided into nine different cuts (2 drumsticks, 2 thighs, 2 wings, 2 breast pieces and one keel), however the United States now uses an eight piece cut. The product is hand-breaded at individual KFC outlets with wheat flour mixed with seasoning in a two- to four-minute process It is then pressure fried for between seven and ten minutes (the timing differs between countries) in oil at 185 degrees Celsius. Following this, the chicken is left to stand for 5 minutes in order for it to sufficiently cool before it is placed in the warming oven. It is KFC policy to discard chicken if it has not been sold within 90 minutes, in order to ensure freshness. The frying oil varies regionally, and versions used include sunflower, soybean, rapeseed and palm oil. A KFC executive stated that the taste of the chicken will vary between regions depending on the oil variety used, and whether the chicken has been corn-fed or wheat-fed. As well as its core chicken on the bone offering, KFC's major products include chicken burgers (including the Zinger and the Tower burgers); wraps ("Twisters" and "Boxmasters"); and a variety of finger foods, including crispy chicken strips and hot wings. Popcorn Chicken is one of the most widely available KFC products, and consists of small pieces of fried chicken. In some locations, chicken nuggets are also sold. KFC adapts its menu internationally to suit regional tastes, and there are over three hundred KFC menu items worldwide. Some locations, such as the UK and the US, sell grilled chicken. In predominantly Islamic countries, the chicken served is halal. In Asia there is a preference for spicy foods, such as the Zinger chicken burger.Some locations in the US sell fried chicken livers and gizzards. A small number of US outlets offer an all-you-can-eat buffet option with a limited menu. In multiracial Malaysian markets, KFC also has different limited-time products to cater to different festive seasons such as Ayam Kicap Meletup for Eid al-Fitr seasons and Golden Treasures for Chinese New Year in 2015. A number of territories, such as Japan, Jamaica, Trinidad, Barbados, Ecuador and Singapore sell fried seafood products under the "Colonel's Catch" banner. In Jamaica, what was originally a seasonal offering for the Lent period was expanded to a year-round offering from 2010. Value menu items are sold under the "Streetwise" name in locations such as Canada. Side dishes often include French,fries, coleslaw, barbecue baked beans, corn on the cob, mashed potato, bread rolls and American biscuits. Salads include the bean salad, the Caesar salad and the garden salad. In a number of territories, KFC sell onion rings. In Asia, rice based side dishes such as congee are often sold. In Malaysia, chicken meatball soup is sold. In the US and Greece, potato wedges are sold instead of French fries. McCormick & Company is KFC's largest supplier of sauces, seasonings and marinades, and is a long-term partner in new product development. Due to the company's previous relationship with PepsiCo, most territories supply PepsiCo products, but exceptional territories include Barbados, Greece, New Zealand, the Philippines, Romania, South Africa, and Turkey, which stock drinks supplied by The Coca-Cola Company, and Aruba, which stocks RC Cola from the Cott Corporation. In Peru, the locally popular Inca Kolais sold. In a number of Eastern European locations and Portugal, beer is offered, in addition to...

I put in an online order which was supposed to be ready at 10:20 pm. Got there at 10:20 and doors were locked. Sign on door said the doors are locked at 10:30. Ok no problem. Go to drive thru and say what I’m there for. Wait 5 minutes to get to the window and the girl wanted money. I told her I had the online order and she looked at me like she was dumbfounded. Waited another 10 minutes to get food. I went around the building and checked the bag. We ordered 2 fries and there was only one fry. Went back to the window and 2 girls looked at me and started talking. A minute later one came to the window and I told her about the fry. She said “Oh we forgot to tell you that we ran out of fries and need to give you another side.” Got macaroni and cheese which tasted awful. Got home and the chicken sandwich had no mayo and burn marks on the bun. My son tried to eat the chicken which turned out to be spicy instead of original. He can’t have spicy food. The fries that we did get were cold and hard, mashed potatoes were chunky and cold. The gravy was lumpy. The chicken breast I got was extra crispy instead of original. We couldn’t eat any of it. I called but they had already closed. So the next day I called 4 times before someone answered. I asked for a manager and they didn’t say a word. I was put on hold and 5 minutes later I hung up bc no one answered. I called back 4 different times and each time I got a busy signal. I called the next day and no one answered. I paid $27.00 for food that we couldn’t eat and I wasn’t able to talk to a manager about it. I don’t want to go there bc I’m very upset and don’t want things to get out of hand. I have always had good food from here but after this happened I don’t ever want...

While I love KFC; especially the mashed potato bowl; I was extremely unhappy about my last visit. I purchased my usual mashed potato bowl in the drive-through. While eating at home, I had something catch in the back of my throat, and I started choking! I was able to finally remove it with the help of a friend who is also a nurse ( as am I) and a long forceps. It appeared to be either macerated bone or wood. When I went back up to the store and asked for the general manager, a shift manager identified herself. She stated she was the only manager there. In the middle of the discussion about the issue, a man stepped out from the back , interrupting the young lady. He was abrupt , lied about why he did not come forward, and was aggressive about me filing an insurance claim against the store . When I stated that I would not want to see this store closed as i frequent it regularly, he said it could never be closed. I assume had I died from choking on the foreign matter.....it would have been closed! Attached is the photo showing the foreign pieces removed from my throat. I contacted corporate KFC, and they promised they would deal with it. I will follow up and finish the review once I see how it is dealt with. Oh, the "general manager" Stan attempted to keep the evidence, which I demanded be returned to me...