I recently dined here, and I must say, it was a pretty disappointing experience. From the moment I walked in, things started to go downhill. The service was incredibly slow, even though the place wasn't that busy. It took almost 30 minutes just to get my food.
When the food finally arrived, I was hoping for a redemption, but unfortunately, that didn't happen. The portions were not as large as they should've been, especially considering the prices, and the quality was lacking. I ordered a classic dish, hibachi chicken, but it was greasy and tasted like it had been sitting under a heat lamp for too long. The rice was overcooked and clumpy, and the vegetables were limp and flavorless.
The ambiance wasn't much better. The decor felt dated and worn, and the lighting was harsh and uninviting. It didn't help that the place was playing loud music in the back that made it hard to have a conversation.
To top it off, the cleanliness of the place left a lot to be desired. I decided to look closely at everything while I was waiting on my meal and noticed that it was honestly disgusting. Some areas looked like they haven't been dusted or cleaned in months or even years.
Overall, my experience at Chopsticks Japan was far from enjoyable, and I won't be going back. The experience was overshadowed by the restaurant's unfair policy of not allowing its employees to keep tips. It's incredibly disappointing to see a business practice that exploits its workers and denies them the compensation they deserve. The food was just okay—not enough to compensate for the poor service and unethical practices. My dish was lukewarm, the flavors were dull, and the portion size was smaller than expected. Given the overall atmosphere and knowing that the staff is treated unfairly, I felt uncomfortable and didn't enjoy my meal. I suggest looking elsewhere if you're in the mood for Chinese food. This place needs a major overhaul in both service...
Read moreI've eaten here several times without an issue my order is always the same a bento box today I ordered a chicken bento box and fried Cali roll the new girl taking orders got my order wrong she gave me a normal Cali roll so I brought it back and she acted like I didn't say fried Cali role they made me pay the difference and she again said next time say fried I then realized she gave me just chicken and rice not a bento box so I said I ordered a bento box she started talking Korean and acted like I was crazy I will not be coming back sad to think basic customer service is gone I was nice about her messing up my entire order but to be treated like...
Read moreI tried it for the first time tonight, was not pleased. I gave it 2 stars because it was a large portion. I had the chicken and beef teriyaki. No teriyaki flavor and it just tasted like oil. I should have know when I watched the cook dump a bunch of oil on the meat. The rice had no flavor and the veggies were thr same, flavorless. The egg roll was old, and you can tell either the oil wasn't hot enough when it was cooked or it sat for too long because it had no crispness, and tasted like, you guess it..oil. I tried one bite of each thing and nothing was good. So sad because I was look...
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