Coming from beach, KFC would be our dinner. Little ones love it. Personally, each time we ordered before today, either something was missing or chicken pieces look mushy. Since all were hungry, we decided to try it again. DON'T BROTHER.
Dinner order - 8 piece, 2 sides--mashed potatoes & green beans. We also ordered 1 extra side of Mac & Cheese - kids favorite. No drinks were ordered. Totol cost: $23.00 & change. And, I think this price is way out of line. Too much!!! Go to Publix, your order will be half the price and better tasting chicken. OK, so we ordered to go. Because the guy never asked if we wanted a chocolate cake, it was free. Unfortunately, my daughter had to explain why we were allowed it for free. "Since you didn't ask, do we get a free chocolate cake? A chocolate cake was the one advertised. Yes we do. +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Getting home, trying to feed some young hungry kids, we saw there was no side order of Mac & Cheese in our order. I was livid. So, here we go, again. And, we didn't get chocolate cake that was promised. It was a Lemon Cake. No one ate it.
You bet I was angry because this is an ongoing problem w/this KFC. So, between the price of the cake & no Mac & cheese, we lost approx $7.00 in food. +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ I wish I had the young man's name for you to give this person a name & face. Now, I can go to Publix and know each & every time how the food will taste (fresh) and order some sides, never costing $23.00 ++ Because we were all in suits and sandy from the beach, we went with KFC. +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ We are not dirt poor, but we don't like throwing away $7.00, either. I can bet that I will get no feed back from KFC. Whoa-can one imagine getting a coupon because of the employee messing up the order? Nope! This problem happens at lots of fast food chains. Even so, KFC better retrain the employees.
Thanks for letting me vent. Guess what? My dinner was a handfull of beans & 1 biscuit. If KFC can ever get their act together, I may go back. Right now, I feel sick because this problem is most certainly an easy fix. Maybe...
Read moreThe hubby and I had KFC ordered in the other night. We used the KFC app to order and overall it was easy to navigate, find what you're looking for and place your order. (That's saying a lot these days with some other apps I'm not going to mention.)
Like most branded apps vs using third party food delivery services like Doordash or GrubHub (which they still dispatch for the delivery process) you usually have access to digital only/exclusive items that are limited time or offer a larger overall order for a better price rate.
In the KFC app we came across the Korean BBQ Chicken bowl... It's a bowl which is filled with coleslaw in the bottom, then there's fries sprinkled over along with the chunks of chicken covered in the Korean BBQ sauce and topped with pickles that are finished with a small amount of melted grated cheese.
On first glance, this screams a strange addiction or pregnancy craving combination and as wrong as it seemed, we each ordered one. They were only $5.
I was shocked. It was actually pretty good. All the flavors sort of balance/cancel each other out when too spicy or too sweet. It weirdly works and I recommend giving it a go.
Along with the experimental bowl we ordered the typical original recipe meal with sides and biscuits. It was typical KFC. Just the same as I remember since I was a kid.
It's slightly strange - the overall level of consistency in the end product resulting from little restaurants nationwide. I've had KFC in 3 other states and numerous cities within Florida and no matter where you get it, it's the good ol reliable chicken every time.
I have to give them credit for whatever process they command from the factory lines to the crowded kitchens behind the counters of the busy eateries. To have that level of familiarity and controlled quality is impressive.
Overall the meal was good and the delivery took only about 30-45 minutes during prime time dinner rush/quitting time traffic. The food arrived intact, presented as they intended when packed and was fresh as always.
Great experience and convenient call for procrastinating on cooking at home. But hey, sometimes you have a craving for something specific. Nothing wrong with that.
I definitely recommend this location. They know what...
Read moreYou'd think this is McDonald's. I go here once a week with my wife for dinner. Whether drive through or walk in theres always something missing from the order. Literally 100% of the time without fail. Usually something small and irrelevant to get upset over. Now im not the type to complain, i hate talking on the phone for any reason. But this last time i made it home(my fault)without thinking to check before i left and none of my extra sides were in the bag, but certainly were on the receipt. I called and spoke with the manager about these concerns and told her i wanted nothing but for her to get her crew right because im sure its not just me that they dislike haha. The manager was very polite and helpful and even put my name in the "book" for a free meal. So, i went again the following week(today), figured "why use a free meal when i have the $, lets save it) so i order and pay, and yet again without fail. I explain that i didnt use my free meal because if they cant get a paid order right what will happen with a free one? Now, my names still in the book and i can honestly say i will not be returning to this location, even for the free meal. Its obvious to me noone here actually cares about the performance of...
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